Michaels

P

Patricia V Waldronvia Google

27 days ago

Big, clean, and well organized store. Staff is super helpful. I went to get custom from for a piece of artwork and had a great experience - helpful guidance and computer generated image of what the piece would look like in the materials I chose.

K

K Tvia Google

2 months ago

Great store to shop around at as always. The store had lots of quality items on sale and I was surprised to come up with many gift giving ideas there as well. For example, I was pleased to find an asthetically- pleasing journal with a lock on it on sale for a dollar! In addition to the journal, I was happy to purchase a couple extraordiary pendants, and even more exciting, was able to choose from a wide variety of rhinestones (which I like to keep on hand to decorate items such as purses, jeans, belts, small boxes and/or anything else needing a little glitz.💎💖💎💖

J

Josh Fvia Google

3 months ago

I've come here to buy craft briefcases to get organized before as well as with my family and its always great because the employees are all so nice and helpful. I highly recommend this location 👌

I

Ixchelvia Google

7 months ago

My recent experience at the store was deeply disappointing, primarily due to the conduct of Estela, the cashier. She was unhelpful in every sense of the word. Having worked in retail for a significant portion of my life, I can confidently say I would never treat a customer the way she treated me—with a dismissive attitude and unnecessary confrontation. I eventually had to ask for assistance from Linda, the manager. While Linda was polite, she seemed overwhelmed and unable to resolve the issue at hand. I was informed that my coupons/ store discount could not be honored, so I opted to place an order online to secure the discounted price. However, upon arriving to pick up my order, I was told to cancel it due to a discrepancy in an item’s SKU. Which I felt was unnecessary because the item was the same price and description. I still did as told. When I attempted to reorder, I was informed that the promotion could no longer be applied because of a “one order per day” limit—despite the original order being canceled through no fault of my own. This entire process consumed nearly two hours of my time, including the time I had carefully selected my wedding florals. My initial frustration started with the misleading in-store signage- advertising 70% off discounts that did not apply at checkout. The lack of clarity in pricing, coupled with the inability to honor an online discount of 40%, was incredibly frustrating. Overall, this experience left much to be desired in terms of both customer service and store policy. I hope these concerns are taken seriously and addressed accordingly

A

A Reyesvia Google

9 months ago

Well. Staff is hard to find and apparently bathrooms are a luxury here so they are closed before 7 pm. Hmmmm. Interesting. Imagine having to clean throw up outside the bathroom because they refused to let you use it during business hours? She said it’s closed for the night and has this posted. Side note. The items they don’t tag is because when you get to the register they are overpriced. Be careful.