Expert diagnosis and repair of cracked or clogged drains, including full line replacements to ensure proper fall and code compliance.
Installation, repair, and replacement of both tank and tankless water heaters, with options for financing and same-day service.
Rapid-response services for urgent issues like leaks or broken pipes, available with flexible scheduling and clear communication.
Complete replacement of hot and cold water supply lines in older properties to improve water pressure and prevent future problems.
Specialized work for basement drains and kitchen plumbing systems, including concrete jacking and thorough cleanup after jobs.
We had Mountaineer replace our entire kitchen drain line 2.5 years ago. While initially we were satisfied with the service, we are now having to replace the line completely again due to the lack of fall/improper decline. It’s very disappointing considering it cost us several thousand dollars. Edited to add- after having multiple plumbers look at our issue we have learned that it wasn’t even done to code.
Mountaineer Plumbing was a pleasure to work with. I needed a water heater replaced and scheduling was very easy. A tech was out within a few hours of my request and within the timeframe selected. Excellent communication from the scheduler and the technician, Mike. We transitioned from a tank to a tankless system, which took an entire day. It was a Friday and Mike needed a different part to complete the job. When he finished it was late in the evening and no way to get the needed part that night. He was out first thing Saturday morning, his day off, with the needed part to complete the project. He walked us through everything we needed to know about our new water heater. I highly recommend Mountaineer Plumbing and will definitely call them for any future needs. Friendly, professional, excellent communication, clean and thorough.
Mountaineer plumbing was excellent, my water heater went out yesterday. Today I gave them a call at 7am to come out and look at it and by 10:30am I now have a new water heater. Tim was very polite and professional and worked in a timely manner, the work was affordable and they offer financing. I had a very pleasant experience and will use them again for future plumbing needs.
I found a cracked drain in my basement. Roto Rooter wanted to charge me $4,500. I called Mountaineer because they did a great job for me about a week prior with my water heater. They came out within about a couple hours of me calling. For much cheaper than Roto Rooter, they were able to fix the cracked drain (including jacking up concrete), fix some piping under my sink that was not up to code, AND give me a drain cleaning. It was all done same-day, except for the drain cleaning, which they did the following morning. I also had a home warranty company that was a bit of a pain to work with, but with their help I was able to get the max reimbursement under the warranty for cracked drains. Would recommend. My only complaint is that they didn't have a Mountaineer Plumbing magnet to stick on my fridge. They better get on that!! Photos of the new plumbing is attached. I've only seen prettier pipes on my Church organ!
I called Mountaineer Plumbing to repair a pipe, and that resulted in my hiring them to REMOVE and REPLACE ALL the hot and cold supply lines in the basement of my duplex. I liked that Matt didn't charge me a 'mileage penalty' for coming to estimate the project. Matt is the owner of Mountaineer Plumbing, and he also worked as on-site project manager on this job. I have attached a picture of one of the supply lines from my 1924 duplex, and you can understand why I wanted to replace all the lines. My tenants were complaining about water pressure issues, and it was time for a capital improvement, an investment in my property. I'm very happy I called Mountaineer Plumbing. Matt brought the project in for the estimated price ... no jacking up the price or complaints. I can't stand when plumbing technicians start whining about problems they encounter on a job and how the original estimate didn't include any additional work. What can I say? Mountaineer Plumbing finished the job as scheduled, even mopping up the floors to leave the basement work area CLEANER when they arrived (I've attached a pic of the basement floor AFTER they cleaned it). The cost of the project was reasonable considering the amount of work involved, and now I am a happy landlord and two sets of happy tenants thanks to Matt and Mountaineer Plumbing. Highly recommend!

Your trusted plumbing experts in Grand Rapids—fast, reliable, and code-compliant.
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Mountaineer Plumbing, Drains, & Water Heater Services is a premier plumbing company serving Grand Rapids and surrounding areas. With a 4.6-star rating from over 1,000 reviews, we specialize in residential and commercial plumbing solutions, including drain repairs, water heater installations, and emergency services. Our team of licensed professionals is committed to providing high-quality, code-compliant work with transparent pricing and excellent customer service. Whether you need a quick fix or a major project, trust us to deliver reliable results that keep your property running smoothly.
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