Mr. Rooter Plumbing of Jacksonville

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pamela cainvia Google

25 days ago

Alan Drozenko w/ Mr. Rooter plumbing was a joy to work with, he was fast, friendly and very efficient, and very patient with me. He was able to locate both sewer outlets and took the time to explain to me what process would be taken to repair my sewer line. Before leaving he assured me that he would email me an estimate and attached pictures so that I may see the damage and what I can expect. I would definitely recommend Mr. Rooter, and hopefully everyone would have the experience of meeting Alan.

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Christine Hughesvia Google

30 days ago

I had excellent experience with this company. Alan was courteous, knowledgeable, and took the time to make sure everything was explained about the problem I am experiencing. I would request him for any future services that may be needed. It's hard to find trustworthy service these days, but this company truly delivers. Highly recommended!

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K. D.via Google

about 1 month ago

This place is way overpriced! Quoted for laundry valve change around $1k where parts were less than $100 from Home Depot! Also, quoted over $3k for water softener install and $8k to replace toilet valve (suggestion was to re-pipe the entire house)! For reference, our home is not old—but this company should be ashamed at how their milking customers. Update: Rep called mentioned prices are set due to corporate franchise ownership.

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Katherine Baryvia Google

3 months ago

I honestly can’t say enough great things about Allen and the service he provided. From the very first phone call, he was professional, responsive, and kind. He took the time to really listen to what was going on, asked smart questions, and made me feel confident that I was in good hands before he even arrived. When he showed up, he was on time, prepared, and immediately got to work diagnosing the issue. What stood out most to me was his professionalism and attention to detail—he didn’t just do a quick fix; he explained what was happening, walked me through each step, and made sure I understood exactly what he was doing and why. It’s rare to find someone who takes such pride in their work and genuinely cares about doing it right. Allen went above and beyond to make sure everything was running perfectly before he left, and he even took the time to offer helpful tips to prevent the same issue from happening again. He left the space cleaner than he found it, which says a lot about the level of respect and care he brings to his job. In a world where great service can be hard to come by, Allen truly stands out. He’s dependable, knowledgeable, and someone you can trust to show up and deliver quality work every single time. I’ll be calling him for all future plumbing needs, and I’ve already started recommending him to friends and family. If you’re looking for someone who takes pride in their craft and genuinely values their customers, Allen is absolutely the one to call

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Carmen Sostrevia Google

4 months ago

I’ve been trying to unclog my kitchen sink with various liquid products and even used a commercial snake without success. I called Mr. Rooter for their service and the next day I had to technicians come to the house to assess the issue. After explaining what had been done, Dayshon and Damien went into action, work through the outside vent and immediately resolved the issue. They are very polite and respectful. I will definitely recommend Mr. Rooter services and will use them again.