Services Offered
Computer Repair
Expert diagnosis and repair for laptops, desktops, and hardware issues, with quick turnaround times.
Data Recovery
Professional recovery services for crashed drives and lost data, including lab-based solutions for severe cases.
IT Consulting and Support
Personalized tech support and IT consulting for individuals and businesses, with clear explanations and follow-up.
Warranty Protection Plans
Comprehensive warranty plans to safeguard your devices and provide ongoing maintenance and support.
Virus and Malware Removal
Thorough cleaning and protection services to secure your computer from threats and optimize performance.
Reviews
5(5 reviews)
Rating Distribution
5
5
4
0
3
0
2
0
1
0
A
Andrew Kaiko
via Google
about 2 months ago
I researched this service thoroughly to make sure they're legit, and they very much are. I sent in 2 drives for data recovery, and they only took several days to dissect and back everything up! The price was very very high as one of the drives had to be literally taken apart at a lab, but that is common for this service no matter where you go. I highly recommend them for computer repairs, data recovery, warrant protection plans, and other problems you may have.
S
Still Standingvia Google
3 months ago
I've dealt with NY Computer Help for over a decade. I'm an old guy and not a techy. (I was the last guy on my block to get a Walkman, CD player and computer; you get the idea.) The folks at NYCH are cordial over the phone, professional with good follow up, and judging from the folks they've sent me, staffed with very competent people. But I think I've captured one who may the best of the bunch: If you can catch Lawrence, you'll be in good hands. He's amazing! His fund of knowledge is awesome, and he intuits solutions like no tech I know. I've worked with him close to a decade and he speaks my pre-digital language.
A
Alan Lvia Google
3 months ago
I am truly impressed with the quality of service and expertise. The helped me with a crashed computer and informed me of the repair. They were knowledgeable & expeditious with solving the issue. On a scale of 1 to 10 they should receive a thousand. I highly would refer anyone I know to them and they are reasonable. Individuals, who post bad reviews do not understand that computers have many quirks and there are unknown issues that pop up. Anyway, thank you guys for helping me.
K
Katie Takahashivia Google
5 months ago
I’ve been coming to NY Computer Help for many years, and they’ve always been my lifeline whenever my laptops (which seem prone to problems) give me trouble. The team is so conscientious and helpful, and they really take the time to listen and explain things in a way that makes sense. I’ve always appreciated their quick turnaround and the way they keep me in the loop with clear communication. It’s also such a relief that they’re open on weekends—even with shorter hours, it’s been a lifesaver more than once. Most of all, I value how knowledgeable, patient, and attentive the staff are. They genuinely care about getting things right and making sure I feel comfortable with the process. That kind of dedication is rare, and it’s why I keep coming back year after year. Happy to say I am happily typing this review on the very laptop they fixed for me!
R
Ryan Tianvia Google
5 months ago
Came to New York Computer Help to fix my laptop, and was very satisfied! Overall, the service was quick and professional! When I mentioned that I would prefer the laptop repaired faster than the original given estimated time, the staff did not hesitate to help me find solutions to accommodate this. Throughout the repair process, the staff was very helpful and provided updates keeping me informed of the repair progress. Would definitely be coming back to them for any future tech repairs, and highly recommend for anyone needing tech repairs!
