NextGen Real Estate

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Marissa Newburyvia Google

3 months ago

Our realtor was Airlia Arreola and she was the absolute best! We were first time home buyers and pretty nervous, but Airlia was super friendly, patient and really took the time to understand what my husband and I were looking for. We're pretty particular but she totally nailed it! Every house she showed us felt like a real contender. She was always so quick to respond, kept us in the loop throughout the entire process, and made what could’ve been a stressful experience feel smooth and manageable. We found our prefect family home and couldn't recommend her more!

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MR Avivia Google

3 months ago

I’m a Navy veteran, and all I wanted after leaving the service was to build a foundation for my future family. That’s why I decided to buy a duplex — something I could take pride in and grow with. Unfortunately, my experience with Norisha (Nori) Johnson, the seller’s agent, has been extremely disappointing. Once the sale was finalized, communication from Nori completely stopped. Before closing, I was told I’d be added to a group chat with the project manager — that never happened until after I left a negative Google review, and all my follow-up calls and texts went unanswered. During the blue-tape walk, water damage was found and later “corrected” before closing. Since then, I’ve discovered several workmanship issues that remain unresolved: kitchen siding installed incorrectly, uneven floors, poor paint quality with specks all over the windows and countertops, and an overall lack of attention to detail. To this day, I still haven’t received my gate openers. Although an inspector was used, none of these problems were caught after the patch work, but they’re clearly visible and documented in photos. After posting my Google review, Nori reached out expressing sympathy and asked me to delete the one-star review in good faith — which I did. We scheduled a meeting at the duplex for Friday, 10/31/2025, at 2:30 PM, and she did not show. I followed up with a detailed text listing every issue, and she rescheduled for Sunday, 11/2/2025, at 5:00 PM — and once again, she did not show. I suffer from anxiety and depression from my time in the military, and this entire situation has only added to my stress. I’m not even the type of person to write reviews, but this needed to be said. Missing one appointment after I deleted my review is disappointing; missing two is completely unprofessional and disrespectful. If she’s doing this to me, she sure as hell can do it to you. Save yourself the frustration and look elsewhere. If I could put zero stars I would, but unfortunately one star is the minimum.

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Belal Musavia Google

5 months ago

I had a very disappointing experience working with Robin Orlando, who acted as the seller’s agent in my recent transaction. From the beginning, it was clear she lacked professionalism and real estate experience. The property listings she managed had poor descriptions and low-quality photos that did not reflect the property well. During the process, she was consistently unresponsive to the buyer’s agent, making communication unnecessarily difficult. She even withheld access to the property for the final walkthrough, only allowing it after she personally disconnected all the utilities. This left the home in poor condition for viewing—dark, uncomfortable, and without proper inspection conditions. When I asked her for basic but important information, such as the location of the water shut-off, she promised to follow up with the seller but never did. Instead, she misrepresented things I said and lied to my agent about our conversations. When I tried to reach out directly for clarification, she became hostile and even resorted to cursing at me. This kind of behavior is unprofessional, unethical, and unacceptable from a licensed real estate agent. Based on my experience, I cannot recommend her services to anyone looking to buy or sell a home.

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SpartansPGAvia Google

6 months ago

BUYERS & SELLERS BEWARE OF LETICIA GALLEGOS & MARCOS VARGAS: My name is Joseph Eric Martinez I met Leticia through her husband Marcos. I found Marcos off the internet cause he promoted that he was a cash buyer he made me a low ball offer when I rejected his offer he suggested I put my house on the market and use his team of realtors to get the property sold. His team of realtors is his wife Leticia and he didn’t inform me at the time that Leticia was his wife I found that out later through researching social media pages. Leticia & Marcos spoke high of how Leticia was such a firm and hard negotiator but that’s totally not the case. Her negotiating tactics are bringing the seller an offer then taking back the message of the seller’s to the buyers agent basically a middle man disguised as an agent. Leticia brought 1 client for a showing of the house and never came back with any other potential buyers. Leticia never did any open houses she paid other agents $100 to run each open house. Marcos offered to handle any repairs the house needed and he would be paid back when the house was sold when it came time for that I came out of pocket close to $3K for repairs the buyers wanted. I feel Leticia didn’t run her open houses cause she had no one to watch her kids every time we had a call they were always screaming in the background which is very unprofessional. Leticia even had her kids with her the one time she showed the house. Leticia made $14,400.00 off the sell of my property and didn’t even come to the closing to thank me and my wife. I tried to negotiate with Leticia on giving up some of her commission for her lack of effort she put into the sell of our house she said that’s in the contract and she got the job done. Lesson learned never trust the internet Leticia Gallegos & Marcos Vargas are all show no go basically all hat and no cattle. This review is not about the company Nextgen it’s about the services and character of Leticia Gallegos & Marcos Vargas PLEASE BE ADVISED

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vanessa huangvia Google

over 3 years ago

Being from NY and looking for a place in Houston was difficult. Having Albert as my realtor made things so easy and smooth without me physically having to be here. Once I signed off on the building, Albert would drop by the house and send me weekly updates with photos and give me status updates so I was in the know. He is always available to answer any questions I have day or night. Definitely recommend him for any future house buying!