O'Krent Floors

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Aly Hayesvia Google

3 months ago

The team at O’Krent did a fabulous job on our new carpet. Tami was very helpful in selecting options and even helping several times to go through sample after sample- So patient and helpful bringing my vision to life. The installation team was quick and efficient. I was shocked how fast they did our entire upstairs, even with furniture in there. They did a fantastic job. Would highly recommend!

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Thomas wrightvia Google

7 months ago

We had 1700+ sq/ft of carpet replaced. From sales to installation, all very professional. The installers removed/disposed of old carpet and pad, patched/level the concrete floor. The furniture was moved/repaced, with no damage to the new floor or the furniture. The installation team was excellent. Friendly and courteous. The floors as beautiful!

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Ryan Pvia Google

over 1 year ago

We had a great experience with O'Krent from beginning to end. Russell was our sales representative, and he was very helpful throughout the process to work within our budget to replace the pastel blue carpet in our 1970 townhome, for the stairs and upstairs bedrooms. I didn't feel pressured to spend more than necessary, and Russell was genuine in helping us get exactly what we needed, and nothing more. The LVP samples we borrowed are a much bigger size (~2x3ft.) than what's provided by some other companies we tried. The big samples made it easy to closely match with our existing ceramic tiles, and it turned out even better than expected when done. The showroom is large, clean, and nicely organized, with a good selection across different price ranges. All the staff we interacted with were helpful and professional. The installation went well, even though our floor required more preparation than expected, and the installers were communicative and forthcoming with any concerns. They took great care in moving the furniture and replacing it when finished as well. They were even able to fix the creaking stairs, now they feel more solid. If I ever move to a new home and need floors done in the future, I'll definitely be doing business with O'Krent again.

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Melissa Hagemanvia Google

over 1 year ago

O'Krent did a fabulous job on our tile project! They removed old carpeting and installed new porcelain tile in 4 rooms and a hall. The entire process went smoothly due to their great team. We got 3 bids for our project and O'Krent's bid was very close but not the lowest. Still, we were impressed with the company's 100 years in business, excellent reputation and long term warranty. Our installer, Erik, was the star of the project. He is smart, hard working and an artist at heart. Erik installed a complex herringbone pattern in one room, it is a work of art! Mike Atchley was our sales rep who helped us at our first visit and throughout the project. He made sure we got the sale pricing on our tile at the annual sale. Monika did the scheduling and helped us with the project timeline. Monika and Mike answered so many question and educated us about the entire process. Excellent communication from Erik and the O'Krent team throughout the project. We will go back to O'Krent for future flooring needs and heartily recommend them to our friends.

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Chris Tankersleyvia Google

over 1 year ago

We couldn't be happier with our decision to purchase from O'Krent Floors. Every step in the journey, from the sales floor experience to the installation was made easier thanks to O'Krent. Our salesman was Nick Demaio and was a joy to work with. He immediately set himself apart from the sales staff we saw at other flooring stores. He explained all the different types of flooring, his opinions on them, and gave honest recommendations, but at no point was pushy or rushing. He truly made us feel like old friends, even came to our house on his day off to measure our floors, and then went above and beyond to offer installation pointers from his experience as a contractor. Our project to remove the old carpet and replace it with vinyl planks was a great success. I know that I'll be recommending O'Krent to anyone needing flooring, and I'm sure we'll use them again for future projects.