Joleen Oshiro
My kitchen faucet suddenly died of old age on a Thursday, which made it impossible to use, and that night, I left a message at P&S Plumbing. There was no way I could get through the weekend without a functional kitchen sink and needed it replaced the next day. Bess the dispatcher returned my call bright and early. It was a horrendously busy day at the biz, and it took nearly half a day to confirm that a plumber would be able to make it to my home. But thanks to the vigilance of kindly Bess along with some good luck, Aaron and his assistant showed up -- early! -- and installed a shiny new faucet. What a relief. They were such nice people, and knowledgeable and efficient. Thank you so much, Aaron, for squeezing me in. To Bess: Your warmth and gentle humor really helped get me endure a stressful day. P&S Plumbing is so lucky to have you on staff -- you make a customer's first encounter with the biz a lovely experience. I'd call you folks for another job in a heartbeat.






