Pet Specialists of Austin

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Lindsey Goodnoughvia Google

about 1 month ago

Over a year ago, our rescue cat, Yurt, started experiencing serious health issues, and with no known history, we were terrified we were going to lose him- especially when cancer became a real possibility. After being referred to Pet Specialists of Austin, their team ran extensive testing and ultimately diagnosed him with histoplasmosis, a semi rare and potentially fatal fungal infection. What followed was a long, expensive, and emotional year of treatment, monitoring, and medication adjustments- but through it all, the team at Pet Specialists was incredible. They were thorough, compassionate, and genuinely invested in Yurt’s recovery. Today, I’m beyond grateful to say that Yurt has officially tested negative for histoplasmosis and is happier, healthier, and more playful than ever! (See before and after pics attached!) We still have a road of monitoring ahead of us, but it's so reassuring to know that I have an awesome team in mine and Yurt's corner. A special thank you to the Internal Medicine team, to Dr. Hetrick for the clear communication and consistent follow-ups, Kelly for being Yurt’s biggest cheerleader (he says thank you for all the Churus), and Katie at the front desk for always handling everything with kindness and care. Thank you to everyone in between- every interaction we had with anyone in this office was always a positive one so thank you to the entire Pet Specialist team for being so amazing! Pet Specialists of Austin truly saved my cat’s life. I cannot recommend them highly enough and will forever be grateful to this team for giving us more time with our sweet boy. 💙🐾 Side note: I also highly recommend that any pet owner consider getting pet insurance, if it’s financially feasible. What would have cost us nearly $7,000 this past year ended up being just around $1,300 out of pocket for my partner and me. You never know when unexpected health issues may arise, so it’s always best to be prepared- for both your wallet and your fur baby!

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Ruthie Boycevia Google

about 2 months ago

I will be eternally grateful for these folks! I brought my cat in for some urinary symptoms and they took incredible care of him. I was very anxious and trying not to cry and the staff were so kind. I brought him in close to shift change and they managed my expectations that he may not be able to be seen until after shift change, but then the overnight shift got him all taken care of very quickly so we didn’t have to wait long. I specifically spoke with Dana (I believe she is a vet tech) and Dr. Hartmann. They were both very kind and explained everything thoroughly and helped me figure out what made the most financial sense for me. And they didn’t judge me when I felt like I was being a bad cat mom. It was a fantastic experience! Thank you all! Oh and my cat usually has to be sedated to get blood drawn or a urine sample cause he is super feisty. But they managed it without sedation! So that was great too.

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Jennie Costilowvia Google

2 months ago

I have been here several times for pet emergencies but this last time was exceptional. My pup had an urgent back injury needing an expensive surgery, and the team was compassionate and helpful. They helped me navigate the options, and when the best option was to transfer him to Texas A&M for the surgery they helped pave the way by talking to the vets there and making the transfer smooth. I am so grateful for the team at Pet Specialists.

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Destineevia Google

2 months ago

Oh my goodness, this place is a God-send! My sweet little dachshund, Cami, had swelling around her nose and mouth. I took her into her local vet and she was given allergy meds and watched for a few hours. Right before I picked her up, her mouth got worse and she was referred to the ER. I took her into Pet Specialists of Austin on a Friday evening and was given a room immediately. As soon as I gave her over to the staff, they were quick and efficient in diagnosing her. Snake bite! Dr. Wilby was so kind. She explained the next steps and possible outcomes of the treatment. I agreed and was given the quote by the staff who also provided an itemized list of the cost expectation on the higher-end. And I’m the type of owner that would sell their kidney for their pet’s welfare so I didn’t really care about cost as long as my baby was under good care. I’d figure it out. I did see brochures for patient financial assistance too that I’m sure I could have inquired about but I charged it. I got to say goodnight to my sweet girl and went home knowing that she was in good hands. I was reassured by the staff that I could call or coordinate a visit anytime. I called them at 10pm to check on her before bed and Dr. Hartmann gave me an update on Cami. Dr. Hartmann and staff treated her throughout the night, administering her antivenom and called me right when they said they would for an update the next morning. All clear for discharge! During discharge, I was explained everything and they answered my questions. I got my sweet Cami shortly after and I can just tell how much the staff truly love their job. Cami was in good spirits and looked so much better. I was refunded over half of what I was charged, due to it being an intentional worst-case estimate. Which is was super grateful for because I always want to have expectation of worst case! I literally cannot thank Pet Specialists of Austin enough for taking care of my sweet ween. If you are ever in need of a trustworthy pet hospital that will take care of your baby like their own - this is your place.

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Dr Lisa Danielvia Google

3 months ago

I am so glad I took my senior dog Rue who has Cushings Disease , to see Drs Hagler and Hetrick . She had been sufering w vague and distresing signs of pain and severe acute behavioral changes for several months and I was uable to find the cause . Dr Hetrick found that she has eye inflammation (uveitis )and retinal hemmorhage secondary to her Pituitary tumor . I started her on the recommended meds and just 48 hours later she is feeling so much more like her old self ! I know she won't live forever since she is already 13, but i do want her final years to as comfortable and happy as possible . We are very grateful to the kind speciailists and support staff for their compassion and expertise and Rue thoroughly enjoyed her visit to PSA