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PetSmart
PetSmart Madison: Helpful staff, pet goods, and a welcoming, dog-friendly store.
3.2
Retail Store
$$
PetSmart Madison: Helpful staff, pet goods, and a welcoming, dog-friendly store.
PetSmart at 8210 Plaza Dr in Madison is a pet-friendly destination known for a helpful staff and a wide selection of pet supplies. Reviewers note dog-friendly policies, treats, and an inviting atmosphere; some reviews mention training and veterinary services. Some grooming experiences have been described as disappointing, with policy confusion and inconsistent service.
No photos available
Wide selection of food, toys, bedding, and accessories for dogs, cats, birds, fish, and small animals.
Full-service grooming including baths, haircuts, nail trimming, and ear cleaning for dogs and cats.
Obedience and behavior training programs led by certified trainers to help pets learn and socialize.
On-site veterinary care for routine check-ups, vaccinations, and health consultations.
Partnerships with local shelters to facilitate pet adoptions and provide resources for new owners.
Overall rating
Patty McCord
Andee
Everything has been great until recently when doing an online pick up. I got a notification my order was ready and when I arrived and called to have my order brought out the person that answered sounded super annoyed and mad that they had to help me. Love the store but won't be coming back because of the person that I talked to.
Will Cole
Deanna Thein
I was told that there was an ick infestation, but was still asked if. I wanted to purchase some. Why wouldn't you have a sign or something?
Alecia Harris
Gg
They know their fish are dead and do nothing about it or even care.
