Silence Redfearn provided stellar support in maintenance of my HVAC system, as it has gone a year and a half without service since the agreement had inadvertently lapsed in 2024while I was overseas.She clearly explained her findings and my options with my bow aging system. On a follow-up visit, at my request she brought Silas Hatcher, Home Comfort Advisor, who clearly explained options and costs at such time when my system will need replacement. Thanks to their explanations, and Silence's repairs and service, I was able to determine that my existing system can continue, and now I know when a new system will be required. I highly recommend Precision/Fox services based on this experience.
Fox was great. I had a pipe burst in the yard and Ralph was able to come out within 2 hours. He explained the issue, gave options to address and fixed it by the end of day. He was thorough anx professional. I’d definitely recommend
Really exceptional turnaround time and installation. Jose Castelan was great and took his time to show/walk us through everything at the end of the day. Really great customer service and communication all around.
Shawn Dunlap and Pedro workmanship was excellent. Friendly and informative service. Worthy of you to buy them lunch. However, $3100 for a water heater is worthy of only 4 stars not 5.
I had a ton of issues with my ac unit. I ended up just replacing it. Jose was the technician that installed the new unit. He was awesome. He was right on time introduced himself shook my hand and immediately wen to work. He directed his helper on what to do and began removing the old unit. Throughout the day he would check in with me and let me know where they were at. They ran into some issues which wasn't their fault but my cheap builder but was able to take care of everything. It was a long day for them especially on a Saturday but they got everything done. Now my new ac is up and running and so much nicer. Jose was polite respectful and very professional. If you are going to get precision to do any ac work make sure you ask for jose to be the tech.
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