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Victoria McFarlandvia Google

about 2 months ago

I had a yearly maintenance check with Pronto Heat and Air,Travis did an excellent job. He was thorough and identified a flame rollout issue that could have potentially been dangerous, which I really appreciated. The communication throughout the entire process was clear, timely, and reassuring. Andrew and Rey handled the installation and did a great job Overall, this was an outstanding experience from start to finish, on top of my other experiences when they worked on my ac unit. I highly recommend Pronto Heat and Air for their professionalism, safety focus, and fast response.

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Jami Mundyvia Google

2 months ago

Sean and Rey were our HVAC techs and were absolutely a delight!!! Very knowledgeable and courteous, and answered all my annoying questions with patience!!! I would recommend this great company to anyone who asked me, and shout it to the rooftops how amazing the experience was!!!!! Great job Sean and Rey!!!! It was nice meeting y'all!!🫶🫶

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Johnny Beleleuvia Google

3 months ago

Adrian and Kaden did a great job with our duct cleaning! They were very patient and willing to work with us! My wife and I wanted to see pictures before-and-after the cleaning and they never shied away from using the camera! They showed us videos/pictures on as many ducts we wanted! They did a wonderful job! Thank you so much for your time and effort!

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Katie Scarlettvia Google

4 months ago

I have had nothing but fantastic experiences with this company. At the beginning of summer, they repaired a 20 year old AC unit and almost made it go through the summer. About 3 weeks ago, Andrew and Shawn came to install a new AC unit for me and they did a wonderful job! This week, my new unit stopped working. The crew that came out took about 5 seconds to diagnose the problem and about 5 minutes to fix it (bad thermostat). They were fantastic! Carmen in the office is also a miracle worker. I am so pleased to have found them. Edit 11/6/2925: Lance came out today for my winter furnace tune up. He did a fantastic job and explained the state of my system, even changing my filters for me, which was an unexpected surprise. I greatly appreciate him!

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Tamara Jenningsvia Google

7 months ago

Sean T. and Andrew J. provided outstanding service when installing a new AC unit for my grandmother and me this past Friday. Their professionalism, clear communication, and attention to detail—from the installation itself to the thorough cleanup—were truly impressive. I especially appreciated their follow-up visit to ensure the system was running smoothly. Although a valve issue caused the AC to stop cooling, Travis responded promptly and resolved the problem without delay. The company consistently delivers five-star service, with team members readily available to address concerns and ensure quick, effective solutions. I’m grateful for their commitment to quality and customer care.