Rodent Expertz Inc

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Adria Burtonvia Google

23 days ago

Eli was amazing! He was professional and personable and got.results! He took care of our unwelcomed guest and came to follow up promptly. I highly recommend!

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Gilberto Lopezvia Google

about 2 months ago

Be careful when calling these guys for service. I was made a contract that they would inspect monthly for a year and they would contain and sanitize at the beginning and once the problem was mostly solved. They never did the latter and never inspected more than two months into the year. When contacted once again, the support desk knew of the order, but the person sent to actually reinspect had absolutely no idea what they were doing or any idea of the contract in place. Completely unprofessional. I then some of the black boxes that are supposed to be inspected and replaced monthly and am now going on two months with the same initial boxes. TLDR: Very quick to charge and do not come through with their services. Be careful as they charge a pretty penny but you will have to be on them to do service. Some reps also just have no idea who or what is in place with said contracts.

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Kristine Garciavia Google

2 months ago

EDIT: They called to set up a follow up appointment. I will edit my review based on how this goes. --- Expensive and poor communication has made me lose confidence in this company. Please be smarter than me and quote around other companies first. I've paid around $4k+ for Attic & Crawlspace Cleaning & Sanitization, Rodent Proofing, trap placement, and a monthly service. Similar to the review below they were only around for less than 6 hours for hastily done work. For a service as expensive as this you'd expect to have all the work completed. Sean was responsive and prompt, however, i've been struggling for weeks to even get a response about the follow up appointment that was supposed to happen months ago. I continuously call to check in, but always get pushed off that they're still attempting to find a technician to finish the check up. They even told me that they'd follow up with me, however, 90% of the time I've gotten a response is due to my own diligence of calling them back. This was expensive and i've had to pull out a loan, I've tried asking for a refund due to their services not being completed but they keep saying that there's nothing they can do. Yes you can, finish the service you initially promised! Please be smarter than me and call around first to see what other companies have better rates. They're quick to complete the work and receive payment, however, follow ups and post-services have been unreliable. I've genuinely tried to be patient but I feel like i've constantly been pushed off.

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Victor Rotenbergvia Google

3 months ago

These guys are super expensive, which would have been fine if the work had been truly outstanding; but they really weren't as thorough as they could have been. There were some places that should have been dealt with that were ignored; and they should done a much better job of cleaning up existing mouse droppings so we'd be able to tell if there were new ones. That having been said: they were very punctual and responsive, and I liked Shawn. Revising my review: I paid these guys $5000. They spent maybe 6 hours here, and yes I think they succeeded in rodent proofing the house. But, they were supposed to do a followup visit today between 10 and 12; I didn't hear anything about an ETA, so I called them and was told they aren't coming. *I* had to call THEM!!! For $5K they can't even call and say I'm sorry, can we re-schedule??? So now I have a bunch of traps lying around the house and who knows when they will be here to pick them up. I do NOT recommend that you use these people.

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Hilary Rosevia Google

6 months ago

Eli of Rodents Expertz Inc was great and his team was exceptional. I was able to get a next day appointment for the work following my inspection and his crew was at my house from 8 am to 5 pm. They secured every possible access point from the interior of the attic to every inch of the basement as well as every possible crack, hole and air vent within our living space. They secured the roof, the exterior of the house then set traps before a final inspection by Eli, the owner. Each time there is construction nearby - in this case next door - we’ve had an issue with rats so this is the fourth company we’ve hired and by far the most thorough. Their maintenance fee is competitive as well. I hate that I needed to have rats eradicated, but that Rodent Expertz actually answered the phone and came out the next day was extremely fortunate for me and my family.