RP
Roto-Rooter Plumbing & Water Cleanup
Your trusted partner for fast, reliable plumbing and water damage solutions in Buffalo.
4.2(5 reviews)
$$$
plumber
contractors
Fast response for urgent issues like leaks, clogs, and burst pipes, available 24/7 to minimize damage.
Professional drain clearing services using advanced tools to remove blockages and prevent future clogs.
Expert installation, replacement, and maintenance of hot water tanks for efficient performance.
Comprehensive water extraction and drying services to restore properties after floods or leaks.
Skilled handling of fragile or aging pipes, including copper and galvanized, with minimal disruption.
Proactive checks using camera technology to identify issues early and offer tailored solutions.
Your trusted partner for fast, reliable plumbing and water damage solutions in Buffalo.
No photos available
Roto-Rooter Plumbing & Water Cleanup in Buffalo, NY, provides expert plumbing services and water cleanup solutions for residential and commercial clients. With a 4.8/5 Google rating from over 2,400 reviews, we offer emergency repairs, drain cleaning, water heater installation, and more. Our skilled technicians, like Chris and Albert, are known for professionalism, efficiency, and customer care, ensuring your plumbing issues are resolved quickly and effectively. Trust us for dependable service and proactive maintenance to keep your systems running smoothly.
Day one the company never contacted me to let me know they would not make the appointment time. I called an hour and a half after they were supposed to come and I was told my dispatcher would call me back when she was back at her desk. Another 2 hours went by and I called again and I was told the tech would be here in 30 minutes. 2 minutes after I hung up, they called me to cancel and reschedule for the next day. The next day, my birthday, I was called 19 minutes before they were supposed to be at my house and they canceled AGAIN! At this point, they could not even be sure which day they could arrive for certain, due to the storm. I have never dealt with a company that lacked so much consideration for their customers before. Luckily I found a different company to show up and complete the job beautifully.
Called in the morning and got a quick response. They offered to be at the house in an hour. Unfortunately I was at work but luckily they scheduled me right for when I got out. Albert was the plumber and he is the man! He snaked it out nicely and made sure I knew what was going on. He is exactly the type of person you want to show up in a situation like this. The price is slightly high, but for the service and responsiveness- I’ll take it! They also ran a camera (let me watch & explained what we saw) and gave me proactive options to stop clogging in the future.
My hotwater tank went out this morning & Roto Rooter was able to come out within the hour. The technician checked it, explained what happened & had another one ordered & on the way to get it within 30 minutes. When he came back with it I mistakenly thought I had a commercial one (multiple apt units) previously so he was nice enough to call to try to get me one. I then realized I was wrong & he was so nice about it. I believe his name was Arthur. He was very professional, knowledgeable & explained some things to me I did not know. He did a great job! From the time I realized my water tank blew to when it was complete it was maybe 5 or 6 hours. Other places I had called (having forgot about Roto Rooter) weren't even able to get here today & some not until next week. The other places had a service charge just for coming out & Roto Rooter did not. Very happy with the service & the price. Will definitely be calling them in the future.
I made my appointment online. Got a call that day to confirm. The plumber, Albert, was exactly the professional anyone wants doing work for them. Knowledgeable, experienced, efficient, organized. Top notch professional. And, as a bonus he straightened out the rod on my screen door closer so it would close properly. He installed a beautiful brand new hot water heater in record time. I had hot water in an hour. Classy plumber!
Your service technician, Chris Young Identification number as 3623 Came to a difficult and challenging Plumbing project. Fragile brittle rotting galvanized, three-quarter inch domestic waterlines were in need of serious attention in the basement of an apartment complex. Mr. Young came to work prepared with a complete material list and tools in his service to do multiple repairs. Chris Young carefully. Removed the rotting piping, tying into the existing without disturbing any other mainline branches installing new piping, three-quarter inch copper Three-quarter inch ball valves. This was a challenging project to say the least. Chris Young worked tirelessly after replacing several waterlines and shut off valves. He then replaced several bathtub shower valve assembly stems with complete rebuild kits. Saving our agency. Thousands of dollars, without displacing any of our residence. He stayed on task working closely with the residence, living at this campus explaining and working through the plumbing challenges. While all Remaining professional polite, informative while being down to earth, and having a reassuring Calming effect with the residence who were stressed out. He was thoughtful, clean, trustworthy, and a pleasure to work with. However, I have a plumbing issue in the future. That needs this type of expertise and skill I know exactly who to call. Thank you so much for sending Chris Young to my job site. We will not forget how helpful he has been through the entire process. Best regards, Sean Doyle.
Claim Roto-Rooter Plumbing & Water Cleanup to update business info, respond to reviews, and access analytics.
