Eric Dean
I have no clue why they have 4.8 on google and 1.5 or 2 on yelp. All I can say is they came by to replace a water heater, and guy said parts were $1500 with all in cost of $6500. It’s a 2 or 3 hour gig. They are valuing their labor $2-$3k per hour. That is more than surgeons and patent lawyers. The guys who got OJ Simpson acquitted charge less than that and they are wizards🤣I strongly urge you toll look elsewhere. Update. Look at the company's reply - "it can be frustrating when costs do not align with expectations." This isn't a misalignment of costs vs. expectations. This is Price Gouging During Declared Disaster. It is illegal under Texas Bus&Com Code Section 17.46. I should have demanded a written quote, so I could report the company to Texas Attorney General's office. It is absolutely insulting to me to call this a misalignment of costs vs expectations. I also reviewed the company in yelp and they said, "we are unable to find a record" of your service request. I think they are doing that to place the idea in the heads of those reading the review that it may not be genuine. I really do hope that this review and the one on yelp encourages at least one consumer to look elsewhere if for no other reason than the insulting manner in which the company replied to the review. Zero accountability. It is either a misalignment or an implication that my review is not genuine.
