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Serveway Heating and Air Conditioning
Professional HVAC services with transparent communication and reliable seasonal maintenance.
4.2(5 reviews)
Home Services
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Professional HVAC services with transparent communication and reliable seasonal maintenance.
Serveway Heating and Air Conditioning provides heating and cooling services for residential and commercial clients in Dallas. Customer reviews highlight responsive communication, professional technicians, and convenient payment options. The company offers seasonal tune-ups for both heating and cooling systems, with many customers noting peace of mind from regular maintenance. While most feedback praises the service quality and customer care, experiences may vary as with any service provider.
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Professional installation of heating and cooling systems tailored to your home or business needs.
Comprehensive tune-ups for heating and cooling systems to ensure optimal performance and efficiency.
Prompt and reliable repairs for HVAC issues, diagnosed with honesty and transparency.
Flexible financing options to make HVAC services affordable and convenient for customers.
Quick response for urgent HVAC problems to restore comfort as soon as possible.
Damaged my unit and when asked about it they just stayed quiet. Didn’t do a correct diagnostic and billed me $300 and left hastily. Had to get another company to fix the parts they damaged and misdiagnosed. They thought just filling the unit up with refrigerant would fix a unit that wasn’t turning on. Absolute garbage cons.
I had a great experience with Serveway Heating and Air Conditioning from start to finish. Elizabeth was the main person I worked with over the phone and by email, and she has been excellent. She’s always responsive, clear, and helpful when setting everything up, including explaining the monthly payment plan, which has been great and very convenient. The technicians, Kelon and Giovanni, have done an excellent job. They are professional, punctual, and take the time to explain what they’re doing. They also come every season for tune-ups, checking both the heating and cooling systems, which gives me a lot of peace of mind knowing everything is running properly year-round. Overall, great service, fair pricing, flexible payment options, and strong communication. I would absolutely recommend Serveway to anyone needing HVAC service and would not hesitate to use them again.
Serveway, especially Elizabeth, provides excellent customer service. As someone who manages an office building and interact with many vendors, Serveway outperforms all others in customer service, quickness in repairs/appointments, and best of all COMMUNICATION. Elizabeth (customer care representative at serveway) is an excellent communicator. She provides constant updates and makes sure to keep customers informed on the status of their request, scheduling, when a technician will arrive ect. Kelon (Serveway Technitian) is professional, he is also an excellent communicator in being able to explain what the issues are, and what the solution is. You can tell this is a company that is transparent, and honest. They are not trying to sell you anything, they really do give an honest assessment, provide solutions and let you as the customer make the final decision. They are a great company!
Serveway Heating and Air Conditioning provides great customer service as well as expertise in running efficient HVAC systems! We can tell a difference between Serveway and our previous providers. I wish I would have found Serveway sooner! We currently use them for home and business HVAC needs. I highly recommend Serveway HVAC!!
Love this business. They operate and treat me like how I expect my staff to treat others. Well ran business. Great staff. Very trustworthy. I’ve worked with Cameron and Elizabeth most recently and they are awesome! Highly recommend.
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