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The Picnic Squadvia Google

6 months ago

I’ve been a loyal Sunstone Fit Yoga member for years and even reached my 50th class milestone, but unfortunately my experience with the ownership has left me very disappointed. In August, I was incorrectly billed twice in the same month. While it took some time to resolve, the instructor Liz was professional and helped get the refund processed, which I appreciated. Because of this, I was cautious moving forward but still wanted to continue my practice with Sunstone. Before September, I requested to place my account on hold since I would be out of town. I never received confirmation, but I assumed everything was handled. Instead, I later received a text from the owner, Amanda, stating that my card on file had expired. When I explained that my account should have been paused, her response was dismissive, unprofessional, and even accusatory. She told me that I had caused “several problems” with my payments and suggested I should just cancel my membership. She also denied the double billing that had happened in August, despite it being a documented error that Liz had to correct. It was extremely disheartening to be spoken to this way as a paying customer who had supported the studio for years. Rather than empathy or professionalism, I was told “it’s just not a good fit.” I truly enjoyed the classes and the instructors, but the owner’s lack of professionalism, poor communication, and unwillingness to take accountability make it impossible for me to recommend this studio.

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NukSuKowvia Google

7 months ago

I feel bad that I’m writing this essay bc I actually like Liz a lot and I think she’s one of the better instructors I’ve ever had but I feel compelled to write what I am about to write because I’ve never had an experience like this before in a hot yoga class. Unrelated to Liz, the towels they supply you with is a nice touch but they are low quality and your feet slip all over the place as you’re sweating. Need to bring my own that actually grip even when it gets slightly wet. Onto Liz, I have taken two of her classes and I think she is great. She is really attentive to your postures and wanting to help you get them right. The other cry baby who left a review on here that Liz was being harsh trying to correct you is a bad way of looking at it. I think she’s genuinely trying to help people get better and not single people out or embarrass them. Don’t come to a class if you can’t handle getting some help to do it right. That being said I have done hot yoga all over the states prob 200 class or so lifetime(am by no means an expert but I know what works for me and what I doesn’t) and I gotta say I’m not a fan of her class. Maybe she mixes it up with different variations for classes but overall I really didn’t like her pose selections and being such a stickler about for example where your chin is during a pose when there are more important things to focus on like the flow of the class. Also, I have never heard this chin placement in my life when doing the pose. I forget what its called but you’re basically in warrior 2 with your right knee/leg out bent then you come down with your right arm downwards aligned with your knee then extend your left arm up and try and get that deep stretch. I have never heard in my life an instructor tell me to tuck my chin in here which she did. When this pose is done you should be extending your face upward looking to the sky ALWAYS. She told me to tuck my chin in to my chest/shoulder which was a first and awkward. It kind of then trickled into me being annoyed by her correcting certain variations of poses I wanted to do that I know feel better for me. This was prob mostly my fault due to miscommunication from my end. She is very attentive and asked prior to the class if I’m comfortable with being corrected and I’m always on board with being helped when doing postures incorrectly so I obliged but I don’t know if she sees me doing a variation as being a distraction or her wanting to correct it bc I told her she could correct me if I’m doing something wrong. I also didn’t think her variation of the side bend was all that good. I like getting a deep rib stretch and when I started leaning too much one way she corrected me to go straight up which doesn’t really stretch much of anything. She also did a strange variation of the bridge then extended upward not to a full wheel but something less that accomplishes zero for me. I did a wheel and she instantly told me to wait til after class to do it. Lol what? I understand when you start doing your own thing in class in can be distracting but in nearly all the classes I have done most instructors tell you that if you want to do a slight variation to a pose go ahead and do it but try to stick with the class bla bla bla etc. The thing that bugged me the most though was her water comment. It was actually absurd. I’ve never heard an instructor say not to drink water early on or during a pose or what not. Usually as an instructor you tell everyone to try and keep up but to move at your own pace etc. Like if you need a break you can lay on your mat or take a breather outside of the room but try to fight it and stick with us etc. I’m honestly shocked at her introduction and overall approach. Overall I think if she cleaned up that stuff she’d be great bc her attention to detail is excellent and she seems like a perfectionist. All in all I wouldn’t come back to do her class again. She needs a better approach to make a class feel more warm and being a vibe. Whether you care or not I hope you don’t take this as an attack. I just had to vent this.

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Alex Bristolvia Google

7 months ago

That was the most strange and uncomfortable yoga class I’ve ever taken in nearly 15 years. Nothing about the “yoga core” class resembles yoga and it’s a desecration to the sacred lineage to share its name.

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Jen Palmierivia Google

about 1 year ago

I have been taking classes at this studio since 2017.  Liz and her team of teachers are top-notch. They are kind and encouraging and go above and beyond to make sure everyone feels comfortable and supported. There was a time, early on in my coming here, that I accidentally left behind some workout clothes. Liz not only laundered and folded them for me, but made sure to give them to me when I came back to class. She is even always ready with a spare hair tie (I’ve had one break on me right before class). This level of thoughtfulness and care is truly rare and greatly appreciated. Highly recommend! ☺️

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Raegan Saylorvia Google

about 1 year ago

I have had nothing but great experiences here. Liz has gone out of her way to help accommodate my needs after a major illness as I get back to my normal life. All instructors have been patient, attentive, and encouraging. I highly recommend this studio.