R

Roslynn Thorntonvia Google

about 1 month ago

I visited this salon today and was excited to get my hair done. When I walked in, it was beautifully decorated with great R&B music playing. My appointment was booked for 2:00 PM, but my stylist didn’t begin until around 2:20 PM. My hair is 100% natural, and I only get silk presses about 1–2 times a year. The stylist made a comment saying, “Oh, so you’re not heat trained?” which I responded no to. She then asked how long my silk presses usually last. I told her about a month or longer and that I’ve never had any issues. Both of these questions were red flags to me. A confident stylist should be able to work with all hair types, and it made me feel like she already assumed my silk press wouldn’t last 🚩. When I took my hair out of the bun it was in, the stylist looked through my scalp and said I wasn’t detangled and that I was supposed to arrive detangled. She then told me there would be an additional $55 charge just to detangle my hair. I was honestly shocked. I explained that this was not listed anywhere on the website when I booked my appointment, but she insisted that it was. I told her I could detangle it myself, but she said I would have to do it outside of the salon or in my car. She then brought the manager over. After speaking privately, the manager confirmed the $55 fee and also stated that it “wouldn’t look good to other clients” if I were detangling my hair inside the salon. When I asked why the fee was so expensive, she said it was because they are a “quick service” salon. She then suggested that I pay for the detangling and rebook the silk press for another day. To be clear, my issue was not with the stylist or the manager personally — it was with the ridiculous policy and the lack of transparency. None of this was clearly communicated upfront during booking. At that point, I thanked my stylist, grabbed my things, and left. Needless to say, I will never be returning. This was a complete waste of my time, and the salon should clearly disclose these policies before appointments. If you decide to try this salon, definitely keep the detangling fee in mind.

K

kia phillipsvia Google

about 1 month ago

I’ve been watching The Blow Dry Bar on Instagram for several months, and I must say—I was not disappointed! From the moment I walked in, I was greeted with a warm smile, and the ambiance and vibe were everything. Kanaiya did my hair and I am beyond impressed—I absolutely love it!!!!! Kadijah was the perfect host and made the experience even better. I know you’re not supposed to have fun at your hair appointment, but I had an amazing time 😂. This was truly the perfect way to unwind after a stressful work week. I’ll definitely be back and highly recommend The Blow Dry Bar! 💕✨

M

Mercedes Garciavia Google

7 months ago

I was NOT pleased at all with the way my daughter’s hair turned out. I booked a silk pressed and she walked out looking like she only got her hair blow dried. The styled I book was no longer there and Latoya sounded like she really didn’t want to do my daughter’s hair because she read the appointment wrong then tried to say she can see what she can do. She wanted to charge extra just to put curls in her hair. Very must so a waste of time. I even added on additional things to ensure it can out right and this was a HOT mess. The fact you used my daughter’s hair is not heat trained to cover up for a terrible job she did.