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The House of Glunz
Chicago's historic destination for fine wines, spirits, and warm hospitality since 1888.
3.4(5 reviews)
retail-store
$$$
Chicago's historic destination for fine wines, spirits, and warm hospitality since 1888.
The House of Glunz is a cherished Chicago institution, blending historic charm with a curated selection of wines, spirits, and beers. Located in the heart of the city, we offer a welcoming atmosphere where customers can explore premium beverages, enjoy tastings, and receive expert guidance. With a legacy of quality and service, we cater to both connoisseurs and casual enthusiasts, making every visit special. Our commitment to providing a memorable experience shines through our knowledgeable staff and inviting ambiance.
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Curated collection of fine wines from around the world, with expert recommendations.
Premium spirits and craft beers, including Austrian and local favorites.
Regular tastings and special events to explore new beverages in a social setting.
Complimentary gift wrapping services for special occasions and holidays.
Personalized assistance from knowledgeable staff to help you choose the perfect drink.
Very good selection and very helpful staff
Hello, I’m writing this review because I’m still shaken by how unkind the older woman behind the desk was during my visit. When I first arrived, I was warmly greeted by a middle-aged woman who was very helpful in guiding me to choose a wine; something I truly appreciated as I’m not very knowledgeable in that area. Unfortunately, my positive experience quickly turned sour when I reached the front desk to pay. I overheard the older woman at the register kindly offer the gentleman in front of me gift wrapping. When it was my turn, she didn’t offer it, so I politely asked if I could have my item wrapped, as I was bringing it to see family I haven’t seen in a long time over the holidays. Her reaction was startling; she gave me a look that made me feel like I’d asked for something outrageous, muttered something under her breath, and created an incredibly awkward atmosphere. To make matters worse, when I asked for my receipt after paying, she responded with the same coldness and unprofessional attitude. I don’t know what her issue with me was, but I’ve never felt so unwelcome in a small business. It’s disappointing because I came in genuinely wanting to support a local store. Sadly, after that experience, I’ll be taking my business elsewhere; there are plenty of other liquor stores nearby where customer service is more consistent and respectful.
A charming and historic place. I had a delicious sangria, and my husband tried an amazing Austrian beer. The service was great and the atmosphere warm — perfect for enjoying something special at a relaxed pace.
Woman in shop was very unfriendly. We asked some advice and she answered it is all organized per wine type not per country. Her tone of voice was like if we should have know better. Then I asked if I can bring the wine magazine and she looked away. Customer unfriendly.
My favorite place ever. Never disappoints ever!! Drinks are fabulous!! Customer service amazing! And you’ll be best friends with everyone here!! Love y’all❤️❤️
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