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The Master's Touch Professional Auto Repair
Honest, expert auto care you can trust—where transparency meets precision.
4.6(5 reviews)
auto-repair
$$
Honest, expert auto care you can trust—where transparency meets precision.
The Master's Touch Professional Auto Repair in Fort Worth, TX, is a trusted, family-owned auto shop dedicated to providing reliable, high-quality repairs with exceptional customer service. Specializing in diagnostics, AC repair, and general maintenance, our skilled team, led by Chris and Randy, ensures transparent communication, fair pricing, and same-day turnaround for many services. With a 4.8-star rating from over 237 reviews, we pride ourselves on honesty and integrity, making us the go-to choice for drivers seeking dependable auto care in the Fort Worth area.
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Comprehensive diagnostics and repairs for engines, brakes, and more, with transparent pricing and expert service.
Professional AC diagnostics and repairs to restore cool air quickly, often with same-day turnaround.
Advanced diagnostic testing to accurately identify issues, ensuring efficient and effective repairs.
Expert repair and cleaning of sensors and electrical components, including O2 sensors, to optimize performance.
Routine maintenance like oil changes and tune-ups to keep your vehicle running smoothly and reliably.
Excellent mechanic!!! I took my 2012 Tacoma in after the A/C stopped blowing. They were super timely and communication was on point! And my truck is blowing cold air like a dream now. Found my new trustworthy mechanic
I will start off with saying Chris is a great guy and I’m not going to blame his end on this Review, He always gives me update and him and his team always has my car ready in time. The shop never holds my car longer than it should. However, the labor prices (& I get it) but I think to change an ambient sensor and clean a 02 sensor for 330$ is a little much. I’ve always taken my vehicle to them and never had any trouble until it came down to my catalytic converter issue. What I believe was a simple fix became a bigger problem. Was actually needing my O2 sensor downstream fixed just to get my engine code cleared. For after two check up they refused to changed the sensor saying it just needed to be clean. They cleaned it but engine light kept coming back up. It lead me to another shop which the guy showed me what happened was their was a gapped socket they connect between the sensor and to the catalytic converter. This is what kept causing it to over heat and running a P0139 code on my vehicle which kept that engine code on. Now I am only assuming Chris mechanic team had did this so they could overpass the code because they were the only shop that put a new catalytic converter on my car in the first place. Because if they cleaned my O2 sensor they should have saw that gapped socket on their and report it to chris to report to me. All in all I don’t think that was right. I kept coming in charge after charge on my card when it was simple fix that I got replace for half the price they were charging and engine code gone.
Randy and Chris and the team at Master’s Touch immediately traced the problem, repaired it and had our vehicle back to us the same day. The price we paid was very reasonable and they are great folks to work with! We have used them before, and we will use them again. Highly recommend!
So I took my truck to these guys and let me first say the service i received, even though they didn't work on my truck was second to none.. Chris and the head guy Randy inspected the problem I reported on my truck and were transparent and honest with me, explained the issue and that it would cost x amount and x amount of time to fix.. they charged me nothing, apologized and referred me to a shop that could perform the repair I needed in a reasonable time frame. some may read this and say well they didn't do anything, but I want you to consider the honesty here, they could have easily took me to the bank but did not and chose the moral high road..which is hard to find in the mechanic world.. I highly recommend this shop and I will definitely use these guys for future repairs.. awesome experience!!!
I have been using Master's Touch to maintain my 2018 Toyota 4 Runner for several years. As a single female, I was so happy to find them. They are transparent, respectful and do great work; usually same day turn around. I wouldn't use anybody else. You can trust them and you won't be disappointed. Chris at the front desk is the best.
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