The UPS Store

Name: The UPS Store
Address: 6531 Farm to Market Road 78, San Antonio, TX, 78244, US
Telephone: (210) 310-1196
Price range: $$
Rating: 4.3

The UPS Store: Consistent, friendly service that keeps shipments moving.

4.3(22 reviews)

retail-store

Directions Call Website

About

Located in San Antonio, The UPS Store provides reliable courier services, packing, and related support. Reviews consistently praise a friendly, attentive team, a welcoming atmosphere, and efficient, well-run service. While one customer notes a negative experience with the owner, the majority describe top-notch, dependable help for shipments.

Photos

1 / 1

Location

6531 FM78 #110, San Antonio, TX 78244, USA

Get directions

Information

6531 Farm to Market Road 78

San Antonio, TX, 78244

(210) 310-1196 locations.theupsstore.com/tx/san-antonio/6531-fm-78

Is this your business?

Claim The UPS Store to manage your storefront, respond to reviews, and receive customer leads.

Services

Shipping and Courier Services

Reliable domestic and international shipping with tracking and delivery options.

Professional Printing

High-quality printing for documents, marketing materials, and custom projects.

Packing and Supplies

Expert packing services and a wide range of supplies for secure shipments.

Fax and Notary Services

Convenient faxing and notary services for personal and business needs.

Mailbox Rentals

Secure mailbox rentals with package acceptance and forwarding options.

Business Support

Assistance with shipping labels, returns, and other business-related tasks.

4.30 · 22 reviews

Overall rating

Jay Jerome

via Google

· 5 months ago

Niceeeeeee

chris strout

via Google

· 5 months ago

Jene'

via Google

· 5 months ago

Darian was so so so very helpful. I was given bad information from the UPS on Kitty Hawk and Darian caught it, walked me through what I needed to do in order to ship my items properly and get them returned to me. Thank you so very much for your patience as I spent about 2hrs in UPS printing and sorting and notarizing things. He was awesome!

N B

via Google

· 6 months ago

I recommend taking your business elsewhere. While the team at this location is excellent, I have significant concerns regarding the store owner, Lambert. He can be blunt and harsh, often addressing customers and staff in a manner that feels condescending and unprofessional. Even when issues are raised, his responses can come across as defensive or he will frame himself as the "victim of running a business." Lambert is fully aware of his approach and family members have even reported experiencing the same treatment firsthand. For example, during routine transactions such as Amazon returns, he got upset because he wants separate stickers for each Amazon return so he can make more money. This creates an unnecessarily unpleasant experience for customers. Regardless of him being a veteran or his personal “bad day,” the manner in which he interacts with patrons is not reflective of effective or respectful leadership. When made aware of his disturbing personality he will just say "I hope you will give the store another chance." While the staff is commendable, the owner’s approach to customer service makes it difficult to recommend this location. For a smoother and more seamless experience, take your UPS packages to CVS nearby or just go to Amazon directly.

J 2

via Google

· 6 months ago

I have been using this store for a few months now came in on a Sunday at 3:58 line was very long out the door as I pulled up business operator ebony Lambert was locking the door as I approached the door she locked it looked at me and said I was too late then open the door and proceeded to say that if I wanted to ship things out I should get there earlier. As a business owner this is very unprofessional Ebony do better especially for those that are keeping your business going. Ps there is classes in how to become a better business owner

Glen Yotter

via Google

· 6 months ago

Customer service, professional and kind.