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Tonekia Jacksonvia Google

about 1 month ago

I came here 7 mins until closing because I ended up getting a blade in my tire on the way home and my tire was losing air fast and let’s just say the young man that helped me was a blessing. I can’t remember his name so please forgive me but he wasn’t trying to rush me out, he asked all the important questions (like if I had a spare etc) as if to provide alternate solutions until the next business day. I was highly impressed but due to my spare being stolen, he sprang into action and changed my tire which I will forever be grateful for. What a gentleman and asset to the store! Mind you this isn’t my first time using this location and it definitely won’t be the last!

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Sarah Joleenvia Google

about 1 month ago

I used tire agent to purchase my tires and had them installed here at this location- The tires are great, but my wheel is making a ticking sound Now that it never made before, and I wasted two hours of my life bringing it back To have it checked and no resolve- It’s a brand new car and never had any issues until now with sounds- They tried to tell me it was coming from my shifter and it’s definitely not coming from the shifter. Anyways, the people there are pretty nice and they tried I guess

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John Cratonvia Google

about 2 months ago

I brought my truck in to Tires Choice on 12/09/25 for a routine periodic maintenance to include an oil change and tire rotation. Everything seemed fine and normal when I left there that day. I drove to Miami two day later and my truck signaled a low pressure alarm when I was at idle. I pulled my truck to the side of the road, checked my oil and was slightly low, but everything seemed normal. I did notice they left a brake fluid dip stick on my battery. Thinking it was a fluke thing, I turned the truck on, put my settings so I could monitor the oil pressure, and continued to my destination. The light went off and no other issues. The next day I was driving back home and as I was getting off the highway, the same thing happened again. I called and brought my vehicle in, it was 3 days later, a Friday at 6pm. They took my truck back and had it for 20 minutes. When they came out to talk to me, they said the oil level was fine and that my oil pump was going bad and I needed to have it looked at by the dealer because I had a warranty. I drove it home and the light was cleared and had no issues with the pressure again. When I got home, I smelt oil burning, so I lifted the hood and looked at it. I found there to be no oil cap at that point, they had point it by my windshield and closed the hood without putting the cap back on. I checked the oil level and it was full. At this point, I was sure they added oil to it as I couldn't understand why they would take the cap off. I went back to the store and addressed my issues with the manager the next day. I showed him the oil stained felt lining, the oil on my engine, and the oil spot on the windshield where they left the cap. He offered to make it right and would give me an oil change in the future for free. Several days later when I was driving my truck, the low oil pressure gauge came on. This time I made an appointment with the dealership to have them check it out. Turns out that the issue was not an oil pump issue, but rather they out the oil filter housing on and didn't torque it to the specked out 13 fps that is required by the manufacturer. They guy who checked the truck out said that it wasn't even all the way hand tightened. This company is very unprofessional and careless with vehicles. I can't trust them with my vehicle anymore. I gave them a 2 because at least the manager made a half effort to make it right. Unfortunately, I'm out the money to have the dealer diagnose the issue because it wasn't a warranty problem, and I have to buy a new felt lining of the hood because it's soaked in oil.

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julie schmidtvia Google

2 months ago

Had my tires rotated. The gentleman who checked me in was very pleasant and helpful.The gentleman who checked me out was very pleasant and helpful. When I got in my car greasy footprints on the floor board mat and grease on my steering wheel. Very disappointed.

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Speedvia Google

6 months ago

The guys are the best! Promise made to do the work and promise kept to get my vehicle done on time! I purchased a new set of tires on my Wrangler and had it aligned. After driving it over a week and realizing that there are no issues with the balance or alignment, I'm more than satisfied with Harold, asst manager and Taylor who worked on my Jeep. Highly recommend! Thanks guys..