UC
University Car Wash
Premium Car Care with a Personal Touch in Fort Worth
1(5 reviews)
car-wash
$$
Premium Car Care with a Personal Touch in Fort Worth
University Car Wash offers comprehensive car cleaning and detailing services in Fort Worth, TX, dedicated to restoring your vehicle's shine and interior freshness. We provide a range of packages from quick washes to full detailing, aiming to deliver quality results with attentive service. Our facility includes amenities like complimentary refreshments to enhance your visit, and we are committed to addressing customer feedback to improve our standards. Whether you need a routine wash or deep cleaning, we strive to make your car look its best.
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Basic wash package including exterior cleaning, rinse, and dry to remove dirt and grime.
Deep cleaning of car interiors, including vacuuming, wiping surfaces, and treating upholstery.
Comprehensive service combining exterior wash and interior detailing for a complete refresh.
Quick and efficient wash option for customers on the go, with minimal wait time.
Free iced coffee and water provided to enhance the customer experience during visits.
The customer service here has steadily been declining over the years, it might time to find a new place to get my cars washed at. I was charged twice at one of my visits, the cashier was having trouble with the debit card machine and swiped my card twice, I later saw both charges on my card. I came back to talk about it, I wasn't upset or anything since I was going to get my car washed again either way, but the manager was very defensive and insisted that it's normal for the charge to appear that way and it would somehow fix itself in the coming days(This was weeks ago and both charges are still there, what a surprise). There is also nowhere to check their holiday hours, which is super inconvenient. It's obvious leadership here has become very content and doesn't feel like they have to maintain a high standard.
I don't know what it is, but they never seem to clean the interior well enough. This is like my second time, and it's always the same after the cleanup. Definitely not returning.
I’m not sure what I paid $30 for…. I had to go back and clean the whole interior myself
I enjoy visiting this car wash, particularly for the complimentary iced coffee and water, which adds a nice touch to the experience. However, I must express my concerns about the restroom facilities. Unfortunately, the restrooms consistently have a strong, unpleasant odor and are not maintained to a satisfactory standard. It’s disappointing to see that this aspect of the service does not align with the overall professionalism of the establishment. I would recommend addressing these cleanliness issues to enhance the customer experience. For now, I suggest visitors use the restroom before arriving. Thank you for your attention to this matter.
I just purchased this used car and since it was dirty I wanted it to look really clean so I paid $85 for their most detailed package plus another $85 for the interior. At first glance everything seemed fine but once I checked well I realized there were a lot of still dirty spots, the worst was the emergency brake and shifter that had still some kind of brown liquid. I honestly don't think the service I got is worth $170. Plus they told me to wait for about 3 hours for the car to be ready. After 4 hours I called them to ask if it was ready and they just told me "we will call you when it is ready" without any type of update. So I just waited and waited for about 6 hours, finally I just called them again and they said "sorry we forgot to call you". I w
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