UNO DENTAL SAN FRANCISCO

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Morgan Millervia Google

about 1 month ago

I have been a patient of the Uno Dental San Francisco office for the past year and a half or so and up until the past 6 months I had no complaints. The visits were long and expensive but this is dental care in San Francisco so nothing entirely unexpected. Within the last 6 months the quality of care I have received has dropped dramatically. I used to call the office and would be able to speak to a real life receptionist who would answer my questions and schedule my appointments. Now Uno Dental is using some kind of AI assistant to answer all their phone calls and when you give your personal phone number to get a call back no one ever calls. The same goes for all email correspondence. I have sent countless emails with very few replies. The sparse replies I do receive, seem to be AI written and don't actually answer my questions about billing or scheduling appointments. I have been going through the Invisalign process and am currently on my last few sets of aligners. But during my last checkup appointment Dr. Kandar wanted to schedule a time to re-shape some of my molars to better fit the final retainer. During that appointment I asked for an outline of what that treatment would cost and a written summary of exactly what would be carried out during that appointment. I never received those summaries and when I called or emailed the office to request more information I never received any response. The communication has gotten so bad that I physically showed up to the office to speak with Dr. Kandar. After waiting almost 2 hours to even speak with him he was deflective and continued to try and avoid taking responsibility for all my complaints. We talked for probably 15 minutes and he assured me that he would personally email me back and speak with the team about the lack of communication I have received. That was 3 weeks ago and I have still not heard from him or anyone at Uno Dental. I get the sincere impression that he may be the only person working at the office and is just lying about having any sort of support team other than the useless AI receptionist. The bottom line is that I would highly recommend NOT doing any business with Uno Dental. They do not communicate effectively, they make patients wait egregious amounts of time, and are not upfront about treatment costs.

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Andrea Crosatvia Google

5 months ago

This I was recommended to Dr. Kander by a friend, and after so many bad dental experiences in the past, I wasn’t sure what to expect. I felt comfortable. Eli was so calming and made me feel like I’d known him forever. Dr. Kander came in, explained everything step by step, and provided me with a clear dental plan. I’ll definitely be returning for future visits. Strongly recommend!

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Cameron MacGregorvia Google

5 months ago

Dr. Kandar is extremely meticulous and a true perfectionist, providing conscientious and excellent dental care. He weighed the pros and cons of various solutions to my problem and let me decide what was best for me. I greatly appreciated his advice and insight. The staff is friendly, the office is clean, and the entire experience is efficient and comfortable. Highly recommend UNO Dental San Francisco as the best dentist near me.

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eden sebagvia Google

5 months ago

I recently visited Dr. Kandar for an issue with my metal permanent retainers, which were causing discomfort by poking my mouth and tongue. From the moment I walked in, Dr. Kondar made me feel at ease with his warm and professional demeanor. He took the time to thoroughly explain all the possible treatment options, providing his honest and expert opinion, which I truly valued. What stood out the most was his kindness and genuine concern for my comfort. He not only addressed the discomfort but also agreed to reduce the cost of the treatment, which was a huge relief. His transparency and willingness to go the extra mile really made a difference. I am extremely grateful for his care and highly recommend him to anyone in need of dental services.

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Brohamvia Google

10 months ago

Eli and Doctor Kandar was super sweet and very efficient. They made sure I understood everything before doing anything on my teeth. They really show care and made sure to ensure I was comfortable at all times. The heated blanket was a plus 🥰