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Marjan etebarvia Google

about 2 months ago

We had a great experience shopping at Urban Barn. Forough helped us with our purchase and was amazing. She was very helpful, professional, and made the whole process easy. She is definitely one of the best sales associates at Urban Barn.

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sara banaeiradvia Google

about 2 months ago

We shop at this store often. Forough and Sanaz are outstanding salespeople. They guided us with patience and kindness, had great taste, and answered our questions promptly. Forough was especially helpful in assisting us with purchasing a rug.

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Donna Christine Strangvia Google

3 months ago

Excellent customer service! Needed to return as well as purchase new counter stools. Sonu was so patient and helpful with finding the right fit, and sorting all the return details as well….I now have my new stools and they look amazing

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Charmaine and Mauriziovia Google

4 months ago

I absolutely love shopping at Urban Barn Granville — it’s always such a welcoming and inspiring experience. The store has a beautiful selection of furniture and home décor, but what really makes it special is the incredible team who work there. In particular, I want to give a huge shout-out to Adam and Curtis. Their styling recommendations and design tips have been not only incredibly helpful but also genuinely inspiring. They both have such an amazing eye for design and a natural ability to understand different styles and spaces. Whether I’m looking for something specific or just browsing for inspiration, these two take the time to listen, offer thoughtful suggestions, and share creative ideas that completely transform how I think about my home. Their friendly approach, attention to detail, and passion for helping customers really stand out. You can tell they both love what they do, and it shows in every interaction. Thanks to their guidance, I’ve been able to make choices that feel true to my personal style while also giving my space that perfect, polished touch. If you’re looking for stylish home pieces and exceptional service, I can’t recommend the Urban Barn Granville team enough. They make every visit an enjoyable experience!

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Rebecca Lunavia Google

over 1 year ago

I bought a right sided chaise sectional, got it in good timing, but when I brought it home and unpacked everything they sent me the wrong piece. They sent me a right sided couch with a left sided chaise: I’ve called for two days trying to get customer service to help me but I was gaslit and told that they sent me the right piece, even though I have provided them with rhe photos of the very clear wrong side. Will never buy from them again, customer service was awful! Still have no solution being presented to me. What a waste of money.