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West Houston Auto Repair
West Houston Auto Repair: Honest, transparent auto care with clear options and convenient rides.
4.1
Auto Repair
$$
West Houston Auto Repair: Honest, transparent auto care with clear options and convenient rides.
West Houston Auto Repair is a Houston auto parts store and car repair shop located at 1950 S Texas 6, Houston, TX 77077. Reviews commend honest, transparent explanations and presenting repair options with pricing. The shop has helped with transportation, including rides to and from service. While experiences vary, the focus remains on keeping customers informed and involved in decisions.
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Complete air conditioning system diagnostics, repair, and recharge services to keep you cool on Houston roads.
Advanced diagnostic testing and expert repair for engine issues, including check engine light diagnostics.
Oil changes, filter replacements, fluid checks, and preventive maintenance to extend your vehicle's life.
Supply and installation of quality auto parts, including OEM and aftermarket options for various repairs.
Repair and troubleshooting for electrical components like starters, cameras, and lighting systems.
Overall rating
Audrey Adams
Excellent service! Recommending for all single women! No mark-up and the photograph EVERYTHING you need and give you the option to choose according to your budget. Payment plans available for extensive repairs. Mr. Gene, Eric, Eric Jr, and the rest of the crew are good people!
Dawn Williams
Super great service always keeps me informed of what’s going on with my car plus they have pick up service!! I highly recommend them
Krissy Sistrunk
I was initially referred by my neighbor when I needed transmission repair on my 07 Toyota FJ. They referred me to a Transmission shop (a very good reference). I returned to West Houston Auto Repair for my 180k service. I made an appointment and dropped off my truck and they shuttled me home. I received an update on my vehicle about 2 hours later with a status report (I never had that before- very impressed. ) When my truck was ready they picked me up (I appreciate the personal touch). To top it off I was able to use a coupon that was texted to me to save 20% off labor and oil change. I definitely recommend this repair shop especially if you are a woman. They explain everything and show you comparative prices at other places for your service. I appreciate the openess and honesty. West Houston Auto Repair you have a new customer!
Boni Jacobs
Always fair and knowledgeable, which means a great deal as a female with limited knowledge about cars. Brandon was awesome- he listens and he cares!
Curtis L Taylor
Every visit good service and friendly atmosphere
Jess Rothwell
Had a great experience with everyone at the shop, though I specifically worked with Eric the most. He was super professional, incredibly knowledgeable while also being chill and easy to talk to. He gave off good vibes and definitely left me feeling confident I brought my car to the right place. I had to get a headlight replaced, but because they do a general inspection of the car. They did notice that my wheel rotors and break pads were almost entirely gone. They brought me back in the shop to show me what they were talking about concerning my car (also, since I bought my care used, I looked into the car maintenance history, and the breaks had not been serviced in ages). They made sure I understood everything (even had a nice video to further explain things). Beyond that, making an appointment with them was incredibly easy. They do offer to get you an uber/lyft, but if you prefer to wait, the lobby is very comfortable, access to drinks and bathroom and not super noisy due to car repair happening on the other side of the door. They had everything taken care of quickly and kept me updated. While they did notice some other issues with my car that need to be addressed soon, they didn't pressure me to have the work done with them at that time. All in all, I had a great experience and would not hesitate to take my car back, or recommend them to anyone on need of a mechan/car repair.
