RC Health Services Austin

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Joel Trevizoüber Google

vor 2 Monaten

This happened on September 29 (or perhaps 28 or the 30th?), 2024 (It was on a Sunday). The instructor said he was from the San Antonio location and was covering for Steve Dixon at the time. I was making mistakes and the instructor was yelling at me such as when I inserted an OPA wrong he yelled, “TAKE THAT OFF OF MY MANIKIN NOW!!!” Also when I had missed a step on the CPR exam, he yelled at me repeatedly, “STOP STOP!!” Not only did I feel discouraged but I also felt sad and on the brink of crying. His yelling even triggered my trauma so I was also afraid of making another mistake and making him even angrier even though he already was angry. He yelled at me for forgetting the right dosage for a medication and scolded me for it. When I missed a step on inserting an OPA, he pointed out that I needed to measure it with the angle of the jaw and he asked me, “does that sound familiar?” I said, “yes”, then he said with a smart alec, rude tone; “yeahhhh” and put the palm of his hand over his face. He had covered his face with his hand out of frustration repeatedly throughout the exam. I understand this is a serious field to get into but that did not give him the right to act so unprofessional and make me feel so discouraged. He acted as if I was intentionally vandalizing the equipment which of course I wasn’t. I wish I had reported him sooner and get a refund because I did not pay to have my trauma triggered and get yelled at for making some mistakes as a student taking a test. He was so disrespectful to me and his behavior toward me was inappropriate and inexcusable. He was yelling loud that I was certain the other students in the other room could hear everything, either way I felt humiliated. I haven’t been able to get this day out of my head since, and had to look for counseling because of this exact day. I would’ve expected better and will not take this course again and certainly will not recommend this course to anyone.

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Tyler Hicksüber Google

vor 7 Monaten

signed up for a traditional class got canceled last minute they switched me to hybrid on the first day the teacher didn’t even show up to the google meet

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beth dawsonüber Google

vor etwa 1 Jahr

This has been great! My instructor Amy did such a great job explaining everything. Time flew by and everyone was treated with kindness and dignity. I will highly recommend this program to my coworkers.

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Matt Tüber Google

vor mehr als 1 Jahr

I just finished my PALS recertification for RN hospital compliance at RC Health Services, Austin. Christine, the instructor was Awesome! She was very knowledgeable giving real case scenarios and explaining the material in easy to remember ways. I felt like I was on Sesame St. Learning was fun again! Because we work hard to make sure our patients always get the best care! Thanks Christine!

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David Keeton Jrüber Google

vor fast 2 Jahren

Christine is a great instructor! She was very clear and concise with her instruction of Basic Life Support. I hope to get her for any future classes because she made the learning fun and easy while stressing the importance of our role in life saving.