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Caliber Collision
Fachgerechte Karosserieinstandsetzung mit transparenter Kommunikation und hochwertiger Handwerkskunst.
4.2(5 Bewertungen)
Autoreparatur
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Fachgerechte Karosserieinstandsetzung mit transparenter Kommunikation und hochwertiger Handwerkskunst.
Caliber Collision in Virginia Beach bietet professionelle Karosserieinstandsetzung und Unfallreparaturen für alle Fahrzeugtypen. Die Werkstatt ist bekannt für ihr engagiertes Personal, das die Kunden während des gesamten Reparaturprozesses informiert hält – von der ersten Begutachtung bis zur endgültigen Übergabe. Mit dem Schwerpunkt auf hochwertige Verarbeitung und Kundenzufriedenheit kümmert sich das Team um alles von kleinen Dellen bis hin zu größeren Unfallschäden, sodass die Fahrzeuge wieder in den Zustand vor dem Unfall versetzt werden. Der Standort bietet ein reibungsloses Erlebnis durch Versicherungskoordination und effizienten Service.
Keine Fotos verfügbar
Umfassende Karosserieinstandsetzung bei Dellen, Kratzern und strukturellen Schäden durch Unfälle.
Professionelle Lackierarbeiten, um den Lack Ihres Fahrzeugs auf werksnahe Qualität zu bringen.
Installation hochwertiger Ersatzteile, einschließlich Stoßstangen, Leuchten und Verkleidungsteile.
Regelmäßige telefonische Updates, um Sie während des Reparaturprozesses auf dem Laufenden zu halten.
Unterstützung bei Versicherungsansprüchen und Formalitäten, um den Reparaturablauf zu erleichtern.
Abschlussprüfungen, um sicherzustellen, dass die Reparaturen Sicherheits- und ästhetischen Standards vor der Auslieferung erfüllen.
Brought an older car in for some body work and the staff has been great. Glenn has called me every step of the way to let me know what part of the process they were in. The general manager, Dan has also kept in communication and even went the extra mile to make sure my part replacement was of excellent quality. Highly recommend for any repairs on any vehicle.
Amazing staff! Notified Me every time they worked on my vehicle. Took the time to call to let me know my car was ready. They had my vehicle ready 5 days before the expected finish date. Highly recommend this shop/location! Thank you again
I had an excellent experience with Caliber Collision. From the moment I dropped off my vehicle, the staff was professional, friendly, and kept me updated throughout the entire repair process. They walked me through everything that needed to be done and made the whole situation a lot less stressful.
My vehicle was transferred to Caliber Collision’s Lynnhaven location after initial being looked at their Azalea Garden Rd. shop. Unfortunately, the experience was highly disappointing due to **incomplete repairs, unprofessional service, and unresolved issues**: 1. **Unfinished Work:** - The **driver’s side taillight** was never fixed, despite being told twice it would be covered. - **Passenger-side bumper and fender** were misaligned. When I pointed this out, the service writer responded, *“Do you really want that fixed?”* 2. **Leftover Parts & Safety Concerns:** - Found a **foam piece labeled “R”** inside the car (likely a forgotten bumper component). - The **front distance sensor bracket** was installed incorrectly, causing my adaptive cruise control to malfunction until I fixed it myself. 3. **Dismissive Attitude:** - Staff blamed insurance for uncovered repairs but failed to clarify upfront. - Critical issues (sensors, alignment) were overlooked, and I was told to “bring it back later” for corrections. - Pointed out alignment issue with panels, employee aske if i really wanted it fixed **Conclusion:** Poor craftsmanship and lack of accountability. I do not recommend this location unless you’re prepared to double-check their work and advocate relentlessly for basic repairs. ** replied back to email, Still nothing! ***2 weeks later still no reply and still finding issues with car.** unpainted body parts
Caliber Collision did fantastic work and the staff was very communicative during the repair process. Special shoutout to Bryce for updating me frequently on where my vehicle was at, and for helping me take out & install my baby’s car seat. He went above and beyond and deserves employee of the YEAR! I used to sell cars, and I’ve dealt with many vehicle repair shops. Caliber collision stood out from the beginning to end, with nice front desk staff, fast service, and basically leaving you with nothing to do except sign paper work. Such an easy process and great work done to my explorer. Thank you guys for everything!
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