
BRAX Roofing: techos expertos con estimaciones claras, comunicación sólida y un servicio confiable y puntual.
BRAX Roofing es descrito por los clientes como profesional, puntual y experto en Gaithersburg. Jacob entrega estimaciones detalladas y de varias páginas con información sobre materiales, cronograma y garantía. Los coordinadores Alexis y Daniel brindan apoyo puntual en el sitio, mientras que el especialista en facturación Danny garantiza una facturación precisa y flexible. El equipo mantiene los proyectos dentro del cronograma con frecuentes fotos de progreso y una coordinación de seguros sin contratiempos durante daños por tormentas, aunque una reseña señala problemas de respuesta de la garantía.
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Evaluaciones completas de techos con estimaciones detalladas, que incluyen inspecciones internas y externas para identificar problemas.
Reemplazo completo de techos utilizando materiales de alta calidad como TPO, con instalación profesional y gestión del proyecto.
Reparaciones rápidas y fiables para techos dañados por tormentas, incluyendo arreglos de tapajuntas y fugas, con comunicación clara.
Asistencia con reclamaciones de seguros y comunicación directa con las compañías de seguros para agilizar el proceso.
Reparaciones y mantenimiento respaldados por garantía para garantizar protección a largo plazo y tranquilidad del cliente.
Servicios de mantenimiento continuos para prevenir problemas y prolongar la vida útil de tu techo.
We had storm damage that required a relatively small repair to the flashing. Found it difficult to find a highly rated roofing company willing to provide estimate and do the work for a reasonable price. Fortunately, ultimately discovered BRAX who advised they could take a look within a day. Marvin came to do the consultation and from that point on I knew we would be in good hands. He was clearly knowledgeable, professional and just an exceedingly warm individual who exuded integrity. The estimate was reasonable, and the crew who arrived clearly knew their business. I was also thoroughly impressed with the level of communication between the office and the crews on site which indicated a business where internal communication was excellent. This is a well-oiled machine where all the players know their roles and do them well. Have worked with other companies where this was not the case, and the customer generally pays the price. So, not a single criticism and extremely greatful to BRAX for solving this problem and ultimately securing themselves a place as our first go to for all roofing needs in the future! Thank you Marvin, Daniel and the whole team!
My experience is horrible! My church used Brax to put a new roof on in 2021 and if we had any issues they came to address quickly. We have a warranty and now can’t get them to respond to our issues. We have two leaks every time it rains and it’s destroying our wood floors. They take my call and when I say I have a warranty then no one returns my calls anymore. I had one of the representatives tell me if I let anyone else fix our leaks then our warranty is voided but I can’t get any help! What am I to do but find another company.
It was a pleasure working with Brax Roofing to get both of our buildings’ roofs replaced. They were patient throughout the process and willing to communicate directly with our insurance company. Their team consistently kept us informed, and communication was always clear and timely. A special thank you to Marvin and Daniel for always returning my calls and answering every question I had. I definitely recommend this company for their professionalism, communication, and quality work.
We decided to meet with three different companies to compare prices and choose the best option. Jacob Wheeler was the only one who actually went up to my attic to inspect the roof from the inside. He explained in detail what was wrong with the roof, both internally and externally. I was especially impressed with the detailed estimate he provided. It included a full breakdown of materials, timelines, warranty, and other project details across several pages. The other two companies simply sent a price quote with a brief list of materials they use. The project started on time, exactly as promised. Throughout the process, they provided around 30 photos clearly showing what was done and in what sequence. Overall, excellent service and very professional work.
From the very first phone call. The entire Braxx team was professional, timely and real experts. Jacob was our sales rep and he spent as much time as needed to educate us on the process, the materials, possible scenarios, literally everything. We ended up going with a new TPO roof. Alexis and Daniel were our coordinators and point of contact for prep, on site and post work. They were both professional, punctual and quick to pivot as things changed due to weather or more damage beyond our control. Danny was our billing representative and he was accurate and flexible with how to split our bill. The entire process start to finish was smooth. They turned our sour situation into great lemonade! Legitimately could not recommend a better roofing company for anyone in the DMV area that is looking for a new roof. Attaching photos of our before and afters. Thank you Braxx for everything!
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