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Caliber Collision
Reparación experta de colisiones con coordinación de seguros sin complicaciones y una atención al cliente excepcional.
4.8(5 reseñas)
Reparación automotriz
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Reparación experta de colisiones con coordinación de seguros sin complicaciones y una atención al cliente excepcional.
Caliber Collision en Virginia Beach ofrece servicios profesionales de reparación de carrocería y colisiones, especializándose en la gestión de reclamaciones de seguros y restauraciones de alta calidad. El equipo, que incluye a personal destacado como Nate Barber y Evie Dunn, ofrece comunicación transparente, apoyo compasivo y reparaciones eficientes, asegurando que los vehículos se devuelvan a su estado previo al accidente. Con un enfoque en la satisfacción del cliente y procesos integrados con aseguradoras como USAA, brindan un servicio fiable y oportuno para todas las marcas y modelos.
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Reparaciones de carrocería completas para accidentes, incluyendo enderezado de chasis, eliminación de abolladuras y reemplazo de paneles.
Gestión fluida de reclamaciones de seguro con proveedores como USAA, incluyendo comunicación y documentación.
Asistencia con arreglos de coche de alquiler a través de socios como Enterprise durante los periodos de reparación.
Pintura y acabado profesionales para igualar los colores y texturas originales del vehículo.
Representantes dedicados que brindan actualizaciones y orientación a lo largo del proceso de reparación.
Definitely recommend. USAA was the insurance company handling my accident claim and used Caliber as one of their preferred collision repair shops. Communications from and between Caliber, USAA and Enterprise was integrated and they were all very proactive and knew near real time what each other were doing. My experience was smooth and exactly as I wanted it to be, simple and not time consuming. The work Caliber performed looked good.
My experience with Caliber Collision was overall positive. I was rear-ended on vacation in a brand new Lexus NX hybrid. This Calliber Team went out of their way on a Sunday to help me coordinate shipping my car post-repairs from Virginia to Pennsylvania. Evie Dunn did a fantastic job communicating the repairs and walking me through the process. The repairs ended up being around $24k and taking around 3 months. My only complaint is that the repairs took about a month longer than initially estimated, which caused me to keep extending my rental car. I believe the delay was due to unexpected repairs and issues outsourcing places to do work. Overall, I'm glad they took the time they needed, as I can't tell that the car was in an accident.
Amazing job. Customer service and communication was above and beyond my expectations. Would highly recommend Nate Barber and his team anytime you need repairs.
We used Caliber Collision to repair our Tahoe after a traffic accident. The staff were very customer friendly and compassionate to my needs. Repairs were made in minimal time and my representative even came in on a Satuday (when they're usually closed) to let me pick up my truck. I would 💯 recommend Caliber Collision!
No words can be put into how thankful I am for Evie Dunn, this was my first time ever having to get a car repaired and she was amazing through the entire process and she took care of my car as if it were her own, I truly appreciate her and for being honest with me on everything! She’s very personable as well.
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