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Turtle Creek Dental Associates
Turtle Creek Dental Associates: odontología en Dallas.
Sin reseñas aún
Dentista
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Turtle Creek Dental Associates: odontología en Dallas.
Sin reseñas aún
Turtle Creek Dental Associates, ubicado en 3131 Turtle Creek Blvd #1000 en Dallas, es una clínica dental local. Las opiniones de los clientes destacan disputas sobre la obtención de expedientes dentales completos y señalan preocupaciones sobre la comunicación y las tarifas por la entrega de expedientes. La retroalimentación resalta la importancia de procesos claros para la documentación de los pacientes.
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Limpiezas dentales profesionales y exámenes exhaustivos para mantener la salud bucal y prevenir problemas.
Empastes suaves y precisos y tratamientos de restauración utilizando materiales modernos para resultados duraderos.
Blanqueamiento dental, carillas y otros servicios cosméticos para realzar la apariencia de tu sonrisa.
Planes preventivos personalizados, que incluyen tratamientos con flúor y selladores, para prevenir la caries.
Guía clara sobre la higiene bucal y las opciones de tratamiento para tomar decisiones dentales informadas.
I’m deeply disappointed with this dental office. I was a patient here for about three years and had no issues until early 2026, when I needed to transfer to a new dentist. Despite multiple phone calls and emails, this office has refused to provide my complete dental records. They have only sent my X-rays and are withholding the rest of my records, including clinical notes, treatment history, and procedure documentation, unless I pay $100. Under federal law, patients have a clear right of access to their complete medical and dental records. The HIPAA Privacy Rule (45 CFR § 164.524) allows providers to charge only reasonable, cost-based fees, limited to actual copying costs (such as paper, electronic media, or postage). Providers may not charge retrieval fees or inflated flat fees, and fees intended to discourage access are explicitly prohibited. Charging $100 simply to release routine dental records far exceeds what is legally considered “reasonable” and is not compliant with federal law. Dental records are not limited to X-rays — they also include notes, diagnoses, treatment plans, and referrals, all of which a patient is entitled to receive. What I find most unacceptable is not just the refusal to provide my full records, but the lack of clear communication and the attempt to overcharge for information that legally belongs to the patient. I have filed a complaint with the Texas State Board of Dental Examiners and will pursue additional remedies if necessary. Based on this experience, I would strongly caution others: this is how communication and record access are handled once you leave this practice.
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