GA
Goodyear Auto Service
Goodyear Auto Service: reparaciones rápidas con actualizaciones atentas en Madison.
3(5 reseñas)
Reparación automotriz
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Goodyear Auto Service: reparaciones rápidas con actualizaciones atentas en Madison.
Goodyear Auto Service en Madison, Wisconsin, ofrece refacciones y servicios de reparación de automóviles. Las reseñas destacan un servicio rápido y amable, como el reemplazo del alternador el mismo día y un seguimiento atento por parte del gerente Tim. Algunos clientes expresan preocupaciones sobre la transparencia de los precios, las ventas adicionales y problemas relacionados con los neumáticos después del servicio, así como la fiabilidad de las citas en línea.
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Rotación, reemplazo y balanceo de neumáticos para garantizar la seguridad y el rendimiento.
Cambios de aceite rápidos y eficientes para mantener la salud y la longevidad del motor.
Inspección y reemplazo de las pastillas de freno, los discos y los sistemas para un frenado confiable.
Amplia selección de repuestos y accesorios automotrices de calidad para uso personal o profesional.
Comprobaciones integrales para identificar y resolver con precisión los problemas mecánicos.
Despite the work overload Kory still went above and beyond his job I waited for service that needed an approval which caused me to be there longer than expected but Kory’s great customer service communication and act of kindness made the wait not so bad and a job well done.. thanks
The online appointments are not guaranteed. I got a call 4 hours after booking online that they are short-staffed, and won't be able to fulfill my request. I let them know I would not be taking my services there ever again, and the lady said "whatever" and hung up.
I’m 600 miles from home and my alternator failed on a Friday afternoon. These folks replaced it the same afternoon. I can’t thank them enough. If I lived in Madison, they would get all my future business.
Took my car in for an oil change and tire rotation because I needed last minute. This was the only place available so we took our car there for service because we’re headed out of town. A couple of hours later there’s gouges and cuts in two of my tires. Are you freaking kidding me?! Man I’m so mad. Instead trying to work this out in person I ended up just getting new tires elsewhere. Because why would I want them to touch my car again so they mess up more things. Never been here and never coming back. If I could give it a 0 star I would. Stay away unless you want them to break something on your car. After reading reviews here I’m not surprise I’m not the only person The only question I have is how do you get cuts and a giant gouge in your tires when it was just a tire rotation. Ridiculous.
Edit: Tim, the manager, personally called me after this review. Good to hear they took the feedback seriously regarding the mess on my rims that I had to clean off. He also addressed the issue of the service tech not walking through the BOM properly on the brake job. I appreciate the callback, and I bumped the review up a few stars because of it. Original review: Extremely sloppy work. They got bead sealant all over my rims. Three out of the four are completely covered. I also specifically came in for tires and nothing else. The upsell nonsense here is crazy. I just got a good deal on tires. They wanted to charge me $432.58 before tax to replace two rear disc brakes. The mechanic that came out covered the bill of materials and only showed me the overall total. He did not breakdown any of the costs. I only learned how much everything would have been individually after I paid. If I would have said yes to everything they said, I would have left that store with a $1,240 bill before taxes (includes my tires). I also heard the desk clerk tell a young woman that they were extremely busy today and he wasn’t sure how long it was going to take. She leaves her keys. Another man calls on the phone, and the desk clerk says they’re not busy at all and to come right in. Then at the end, they got mad when I also denied the alignment. I took it across town to fix the toe on the front tires instead to save $30. I did not trust them after wanting to charge me $430 for a single set of brakes/rotors.
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