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Hy-Vee Health Exemplar Care - West Des Moines
Cuidado compasivo de enfermeras y médicos de confianza en West Des Moines.
3(5 reseñas)
Médico
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Cuidado compasivo de enfermeras y médicos de confianza en West Des Moines.
Hy-Vee Health Exemplar Care - West Des Moines es un proveedor local de servicios de salud en West Des Moines, IA. Las reseñas destacan un cuidado compasivo por parte de las enfermeras y los médicos, con la Dra. Katie y Amanda destacadas por hacer que las visitas difíciles sean más cómodas. Aunque el equipo recibe elogios por un cuidado minucioso y cercano, algunos clientes señalan brechas en la comunicación en la recepción y preguntas sobre radiografías y detalles de la membresía.
No hay fotos disponibles
Atención médica rápida para enfermedades y lesiones que no ponen en peligro la vida, incluyendo servicios de radiografías cuando estén disponibles.
Servicios de atención médica integrales para necesidades médicas continuas, atención preventiva y manejo de condiciones crónicas.
Servicios de radiografías y otros servicios de diagnóstico por imágenes para ayudar en un diagnóstico preciso y la planificación del tratamiento.
Planes de salud personalizados y membresías orientados a la atención preventiva y al bienestar a largo plazo.
Servicios médicos especializados para niños, incluyendo tratamiento de enfermedades y revisiones de rutina.
This place is a scam. They will make a deal for you to sign up for their membership but they really don’t do anything for you. My daughter had a broken wrist and they could have told me that they don’t relocate or do any cast, but they made me pay for the visit, took an X-ray and just sent me to a different urgent care. They sent me to wrong place and didn’t even give me my daughter’s images. They should have told me before that if she needed a cast, I would have to take her to an orthopedist. That was the right thing to do, but instead got me to sign up the membership and sent me to another wrong place, didn’t even put a splinter on her arm. NEVER I will put my feet on this place.
Amanda was literally amazing! She made me sooooo comfortable when I came in for something that I was nervous about and in pain. She made the experience doable because of the amount of pain I was in as well as the anxiety I was feeling. Definitely will be coming back! She deserves a raise!!!!!
I am giving a one-star rating based on the fact that you advertised having X-ray services, we made an appointment, and no one at the front desk informed us that there was no staff available for X-rays. Once we were in the room, we were asked if the receptionist had told us that radiology services were not available until 9:30 am. Please do not offer services that are not actually available. While the Nurse Practitioner we saw was phenomenal, there definitely need to be changes in how you present your medical operations.
The nurse and the doctor were extremely kind and professional. The front desk staff however is a different story. The one girl was so rude. I had 2 sick kiddos and we wanted to get them checked. Were told you need an appointment here now and the next one is 11:45pm. It was about 9pm when we got there. My husband and I looked at each other and then the receptionist mentions the membership. Barely gave us any information we had to continually ask her to explain more or ask more questions about this. Girl definitely needs some more training. And maybe wear a lot less perfume and huge Dior necklace. Her customer service sucked but the nurse and doctor were amazing.
The best care I have ever received. Period. Dr. Katie was thorough, personable and compassionate. After being seen by 2 other dr’s with no “care” given coming to exemplar restored faith that good care and getting better is possible. Thank you!!
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