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Somrav Marketing Solutions
Soluciones expertas de marketing y soporte en telecomunicaciones para empresas y residentes de Edmonton.
4.2
Business
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Soluciones expertas de marketing y soporte en telecomunicaciones para empresas y residentes de Edmonton.
Somrav Marketing Solutions ofrece servicios profesionales de marketing y telecomunicaciones en Edmonton, especializándose en soluciones centradas en el cliente para productos de Rogers. El equipo ofrece explicaciones claras, consultas personalizadas y apoyo dedicado para ayudar a los clientes a navegar por las necesidades de Internet, televisión por cable y gestión de cuentas. Con un compromiso con el profesionalismo y una comunicación excelente, aseguran una experiencia cómoda y eficiente tanto para empresas como para particulares.
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Análisis personalizado de sus servicios actuales con explicaciones claras de las opciones y optimizaciones para Internet, cable y planes empaquetados.
Asistencia para agregar nuevos clientes, gestionar cuentas existentes de Rogers y atender consultas de facturación de manera profesional.
Guía para cambiar a Rogers o desde Rogers, incluida la configuración, resolución de problemas y asegurando un proceso de transición sin contratiempos.
Soporte para abordar problemas relacionados con el servicio, trabajando con Rogers para mejorar las velocidades y resolver problemas de conectividad.
Interacciones dedicadas, amables y profesionales para responder preguntas y hacer que los clientes se sientan cómodos e informados.
Reclama Somrav Marketing Solutions para actualizar la información, responder reseñas y acceder a las estadísticas.
Calificación general
David Lefebvre
Zeynep from Rogers stopped by today and was absolutely fantastic. She explained everything clearly, answered all my questions, and handled the entire process with professionalism and confidence. Her communication was excellent, and she made the whole experience easy and comfortable. One of the best customer interactions I’ve had — highly recommend dealing with her!
Maxine Chayka
Zeynep was an amazing person to do business with. Very kind & professional. Would highly recommend using this girl for all your Roger’s inquiries.
Ryan Reeves
Aman was fantastic in going through my bill, letting me know of my options and explaining everything clearly. She did a fantastic job in helping me feel comfortable switching my internet and cable provider.
Rupesh Patel
Follow-up (Oct 26, 2025): Devam sold me on a home internet speed that didn't pan out. I was texting and chatting with him regularly with the impression that he would make this right. He worked with Rogers to try and improve the speed but it didn't match what I had with Telus. He said that since I'm having buyer's remorse I could cancel and that I could do so within 30 days. I contacted Rogers by Shaw to process the cancellation and they put it through only to find out I was charged a $300 cancellation fee. Rogers by Shaw said that if there was a technical issue that the salesperson Devam would need to correct that and then I wouldn't be charged this fee. This all occurred throughout August and into September and there's been no contact anymore. I wish I never switched to Rogers. They have been terrible! I've been patient with Devam but it's now run out. Original review: TJ and Devan were great to work with and spent the time to understand my needs. I appreciate e everything they did.
danielle shandro
We just had Zeynep at our house. She was very professional and kind. We added a new customer onto our already existing Roger’s acct. Keep up the good work!
