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All American Auto Body
All American Auto Body : des réparations honnêtes et complètes, avec une touche personnelle.
4.2(5 avis)
Réparation automobile
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All American Auto Body : des réparations honnêtes et complètes, avec une touche personnelle.
All American Auto Body est un établissement de réparation automobile à Reno, NV, au 2245 Harvard Wy, 89502. Les avis soulignent un personnel amical et professionnel, une gestion transparente des assurances et des réparations complètes et efficaces. Les clients apprécient les mises à jour par messages texte personnalisés et une expérience chaleureuse et fiable. Bien qu'un avis mentionne des retards et une rotation du personnel, l'ensemble du ton reste très positif et la voiture ressemble souvent à neuve.
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Réparation experte des dommages causés par des accidents, y compris le redressage de la structure et le remplacement des panneaux.
Réparation professionnelle des bosses, rayures et dommages mineurs pour restaurer l'apparence de votre véhicule.
Aide pour naviguer dans les processus d'assurance et coordonner les réparations pour un service sans accroc.
Peinture de haute qualité et correspondance des couleurs pour obtenir une finition sans défaut après les réparations.
Évaluation précise des dommages et des besoins de réparation du véhicule à l'aide d'équipements calibrés.
My experience here was absolutely terrible!! I would never bring another vehicle here again. They took almost 30 days when I was promised 1-2 weeks. Then, they went through three people who work with customers on their cars in the few months it took to get my car fixed. The first fix, they told me I needed a new battery or they couldn't fix my car. That was false. They realized the diagnostic shop they gave me car to did not have their equipment calibrated properly. Then, they gave me my car back with a new spot damaged. Luckily, I had taken photos before. They got my car back in to fix the area they damaged. When I received my car back it was not sunny and looked good. When the sun was out, I noticed holograms all over my car. It was terrible. They said they'd fix it, but I completely lost confidence in them at that point. This is the worst shop you can go to. I was told to use Paramount. I will use them from now on. Stay clear from this place. High turnover and people that just do not care about you or your vehicle.
These guys were so helpful and amazing..my trunk and window looks soooo good. Thank you to David and the rest of the people at All American Auto Body! This was truly a wonderful experience in a situation that was unfortunate for me.
While working with John and April from Continental Casualty Company/Sedwick Insurance who were making my experience with resolving my collision very difficult and stressful and honestly hell I, of course. had to get an estimate for repairs. I scheduled and met with Andrew at this body shop and oh my gosh this was a breath of fresh air and the calming professional experience that I needed. The entire staff that I had contact with was incredibly kind, professional, honest, very transparent, and they weren't following a script, they were being themselves. All of these factors combined made me choose them over the other shops that I looked at because the other shops were lacking at least one of these qualities, plus they make me feel welcome and accepted as a customer should. After the insurance company took over 4 months to sort everything out for a simple cut and dry wreck with front and back dash cam video, I went through the very easy process of dropping off my car. Everyone was incredibly nice and helped me with the process of having been in a collision with a company car, which was new to me and they were very informative. The repairs only took just over two weeks, so they work very fast and efficiently, yet were also very thorough and Dave was keeping me updated the whole time by text. A lot of companies seem to use automated texting, but these messages seemed personal and each hand written, a great touch that made me feel genuinely cared for as a customer. I also sent some messages back and provided advice for dealing with the difficult insurance. After the car was repaired and payment processed it took nearly two weeks for the insurance company to make a simple call to say there are no holds and the car can be released. While I became irate, angry, and frustrated and sent out an email directed at the insurance company, partly to be honest and make the manager aware of what was going on and partly to get a rise out of them for how poorly they treated me (probably because the insurance was ghosting me, lying, and breaking laws). However, despite the poor behavior of the insurance company and including this shop as a recipient of the email (I praised the shop in the email as well), the shop staff kept their cool, so they are able to work great under pressure. Since they were such a pleasure to work with, when they asked for me to pick up my car early so they could have a holiday party, I was more than happy to do that for them given all their hard work and efforts. I don't think I got to meet them, but the auto body technicians and support staff also deserve a shout out for making the magic happen behind the scenes, my car looks like nothing happened. All American Auto Body is incredible beyond words and a pleasure to work with, Google needs to add more stars for them, but I found a SuperStar for them, lol!
I brought my car here to be repaired after an accident. Was able to schedule an appointment very quickly. Received text updates on estimated completion date which great. When I called, staff were friendly
Used All American as a claimant in an insurance case and I was beyond happy with their services and my experience. The front office was always so kind and quick to offer advice/ assistance. The guys at the shop were just as friendly and were very thorough when walking me through the process. Couldn’t recommend these guys enough! I would definitely use them again and recommend them to friends. Thank you🙏🏼
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