HV
Hunter Veterinary Clinic
Hunter Veterinary Clinic : Des soins compatissants et abordables avec des horaires flexibles.
3.6(5 avis)
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Hunter Veterinary Clinic : Des soins compatissants et abordables avec des horaires flexibles.
Hunter Veterinary Clinic, située au 301 W Indiana Ave à Spokane, est une clinique vétérinaire proposant des services de pharmacie. Elle est saluée pour des soins compatissants et attentifs et des tarifs abordables. Les clients apprécient des horaires flexibles, y compris des options de dépôt pour les familles occupées, ainsi qu’un soutien empathique lors des moments difficiles. Certaines critiques évoquent des soucis de communication occasionnels à l’accueil. Dans l’ensemble, c’est toujours un choix fiable pour les soins des animaux à Spokane.
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Examens complets, vaccinations et services de santé de routine pour les animaux de compagnie.
Planification flexible permettant de déposer les animaux pour examen et de les récupérer à votre convenance.
Soins d'urgence et rendez-vous de dernière minute pour les animaux nécessitant une attention immédiate.
Dispensation de médicaments sur place et renouvellements pour les traitements continus des animaux.
Soutien compatissant et gestion de la douleur pour les animaux en fin de vie, y compris les services d'euthanasie.
I’ve been coming to this clinic since Dr Hunter was still in practice and love both Dr Shrag’s. The scheduling is a little different but it works. They have been great every time I see them and I trust them. A lot of people complain about having to pay for veterinary care but I have always found their prices reasonable. My dog is family to me and she’s worth the cost that’s expected with owning a pet. In the past I considered changing to a vet that has weekend appointments but Hunter is flexible. Pets can be dropped off for all or part of the day, seen by the vet and picked up when convenient for the owner. I will stick with them as long as I am a pet owner.
I have been a long-time customer of Hunters'. I absolutely and genuinely appreciate the work they do there, the compassion they show, and how much you can tell they care about your pets. That said, tonight, one worker has me re-considering, and finding a new clinic. I have an older dog with two completely torn ACLs. I cannot afford to fix her. So some time ago, I spoke with Dr. Schrag about a plan to keep her comfortable with meds until it is no longer feasible to do so. So tonight, I call as I usually do to request a monthly refill. The lady who called me back was rude, argumentative and absolutley no help whatsoever. Claiming things that had never been an issue before. She made me feel like a bad pet owner for not doing what she wanted for my pet. Which who is she? My Dr. and I are the ones who made the plan. Not you. Anyways, I didn't argue and hung up on her. Before doing so, I did ask her multiple times to have the Dr. contact me directly (which she told me was impossible). I even offered to come in for an apt. to discuss with him (she still didn't do that! and contnued talking over me, which is where I gave up and hung up). Dr. Schrag is who I pay for and why I've been such a long-time customer. Not whoever this lady returning calls was. Anyways, this lady calls me 2 more times before leaving a voice-mail. In the voice-mail she tells me she talked with the Dr. (despite her telling me it was virtually impossible to get a hold of him), and essentially says "I am right and you are wrong". With the sarcastic "Have a nice day". I was so infuriated that I am strongly considering finding a new clinic, despite all of the good work Dr. Schrag and most of his other team do. That's why this is 2☆, down from 5. I really hope this reaches the right eyes and they fire whoever this undeserving of a job (especially where compassion and honesty are vital) person is. It was "Emily" by the way. Bad day or not, you have no excuse.
I’ve taken my dog to Hunter a few times in a pinch, and they’ve always been the most affordable place I’ve found. They have systems in place to get your fur baby in last minute, which I’ve struggled to find at many other clinics—especially at a reasonable price. Today I received the news I’ve been dreading: my sweet girl is terminal. The level of care and empathy I received was truly incomparable. When they told me she was in pain and gently asked if I wanted to let her go today, they did it with such compassion. When I cried and said I couldn’t, they gave her medication to help her symptoms for a short time so I could come to terms with everything. They had my baby’s best interest at heart, and mine. As a loving fur mama for half my life, they recognized my pain, cared for her with genuine tenderness, and supported me in the kindest way possible. I’m so grateful for every experience I’ve had with this vet.
⭐⭐⭐⭐⭐ 5/5 Hunter Veterinary Clinic took amazing care of my girl Lady today. She’s usually very high-anxiety at the vet, but everyone there understood her completely and treated her with so much patience and kindness. The vet techs and doctors were wonderful with her, gentle, reassuring, and really attentive to her needs. Even the front desk staff were incredibly sweet and welcoming from the moment we walked in. Lady felt completely at ease with them, which meant a lot to me. Their pricing was also amazing, which I truly appreciate. I’m so grateful for the care they gave her. Highly recommend Hunter Veterinary Clinic to anyone looking for a team that truly loves and understands animals.
This is the worse place I’ve ever been to. The secretary is awful, no compassion. When I called to make an appointment she told me to put my bird down. To kill him. The next day when I drove 45 minutes she told me I shouldn’t have come. The dr. Wasn’t in. He wouldn’t be there until the next day. I asked her if I should get a hotel and stay in Spokane until tomorrow. My bird couldn’t make the ride back without oxygen. She said it wouldn’t be worth it. When I asked for a drink she replied,”if you say please” knowing my sick macaw needed some water. Many staff people walked by and looked at me and just ignored me. Never asking if need help. I have never been so upset. My macaw I’ve had for 26 years was very very sick. My vet contacted this place and set up a visit. This lady? Should not deal with the public. I do not recommend this place to anyone. Luckily a caring animal hospital Union animal hospital came to the rescue. The best place ever everyone was so helpful kind and loving. The entire staff was amazing. I would recommend union animal hospital if you want the best care without the wicket witch treating you like garbage. I gave it 1 star because I don’t know about the doctor. But if his staff is this bad it makes me wonder if he’s the same. Union hospital. Very reasonably priced. The staff are all angles and Dr. Sutton is amazing. She saved my macaw!
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