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Japantown Optometry
Des soins oculaires d'exception avec une touche personnelle, au cœur de Japantown.
4.4(5 avis)
Magasin de détail
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Des soins oculaires d'exception avec une touche personnelle, au cœur de Japantown.
Japantown Optometry offre des services de soins oculaires complets dans un cadre chaleureux et accueillant. Avec une équipe dédiée à assurer le confort et la satisfaction des patients, la clinique propose des examens oculaires approfondis et une large sélection de lentilles de contact. Le Dr Tat et le Dr Nakano sont réputés pour leur gentillesse et leur professionnalisme, rendant chaque visite exceptionnelle. Surtout, la clinique accorde une grande importance à l’attention portée aux questions et aux préoccupations des patients, favorisant une atmosphère confortable et bienveillante. Pour toute personne à la recherche de soins oculaires de qualité à San José, Japantown Optometry promet une expérience attentive axée sur la santé visuelle et le bien-être.
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Évaluations approfondies de la vision et de la santé oculaire à l'aide d'équipements diagnostiques modernes.
Collection soigneusement sélectionnée de lunettes sur ordonnance, de lunettes de soleil et de montures adaptées à votre style.
Adaptations personnalisées pour les lentilles de contact quotidiennes, mensuelles et spécialisées, avec des conseils d'experts.
Mises à jour et ajustements précis des prescriptions pour les lunettes et les lentilles de contact.
Diagnostic et prise en charge des affections telles que la sécheresse oculaire, le glaucome et les cataractes.
The customer service on the part of everyone I encountered @ Japantown Optometry is excellent! My Optometrist, Dr. Tat is kind, thoughtful, thorough, patient and addressed all of my questions and concerns. I give her a 10 out of 10 star rating!
Should give more time for exam. After change of owner, the exam time is cut down significantly and limited within only 20 minutes. For easy cases, 20- minute period may work but overall, a rush examination will affect the quality of the examination
Scheduling was easy—I was able to cook an appointment the same week. My appointment was efficient, the staff were friendly and professional. The office is organized and well run.
I had really good experience with both Doctor and staff. They are super friendly and extremely patient with you. They let me try all the sample contact lenses and did not make me rush through the process.
I’ve been coming here for over two years and did not have any issues until today. Dr. Nakano was amazing as always but when I had to purchase my contacts, I encountered a problem with Glenda. Compared to the staff I’ve had the pleasure of dealing with in the past, Glenda was not helpful and did not even try to be. I had an issue with my insurance and Glenda just gestured to one of the receptionists, “talk to her about it.” She also sounded defensive when I mentioned if she pulled my information from last year. “I did not pull anything,” she said. I’m not sure what’s there to be defensive about. The staff that usually helped me with issues like these was unfortunately busy with other customers. Last year, I wanted to try dailies instead of monthlies for my contacts and she broke down the cost of every single combination and brand that was available. That’s the level of service I was used to. Instead, Glenda told me I can “do whatever I want,” instead of offering assistance for my issue. I’m very upset by the appointment and I’m considering requesting not to speak to Glenda for future visits. I can’t think of any reason in my behavior that deserved the attitude I received—I was very polite and friendly to all the staff throughout my visit. I hope the management team is able to restore the level of service and care they gave to their patients in the past.
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