QB
QBD Books Canberra Centre
QBD Books Canberra Centre — Trouver votre prochaine lecture préférée avec un service utile et attentif.
3.4(5 avis)
Magasin de détail
$$
QBD Books Canberra Centre — Trouver votre prochaine lecture préférée avec un service utile et attentif.
QBD Books Canberra Centre est une librairie située à Canberra, au Shop FF06/148 Bunda St, Canberra ACT 2601. Les avis reflètent des expériences variées : certains louent le personnel sympathique qui va au-delà pour localiser des titres et résoudre les problèmes de bons d’achat, Jude étant particulièrement apprécié pour son service utile. D'autres signalent des échanges impolis. Dans l'ensemble, c'est toujours une librairie locale remarquable, avec des expériences clients variées.
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Collection étendue de nouveautés, de titres phares, de classiques et d'ouvrages spécialisés couvrant tous les genres.
Sélection soignée d'objets-cadeaux liés aux livres, de papeterie et d'accessoires pour tous les âges.
Aide pour localiser et commander des livres difficiles à trouver ou en rupture de stock pour les clients.
Acceptation et traitement des chèques-cadeaux et des cartes-cadeaux pour un shopping sans accroc.
Suggestions de livres personnalisées et conseils de lecture de notre personnel sympathique.
Unfortunately it appears we had the same experience as other customers with the same staff member. Told my son off when he put a book back on the shelf ‘not in order’ even though it’s part of a series. Walked out and went to the much better Dymocks
Lovely bookshop, brilliant service
The two staff members that served me on the 24/05/24 they need a raise and recognition. Their customer service was the best I had ever received and I will be happy to shop there again. I was after a special edition and although they did not have any in stock they went out of their way to search and help me locate a copy until one was found.
The person that served me Jude, was absolutely lovely and helped me find the the books that I wanted to find. As well suggested some books to me.We did have some trouble with the Australian books voucher. But they contacted who they needed to and sorted it out they were very lovely will for sure be back.
Unbelievably rude staff - went into the store with my AirPods in while browsing. I was accosted by one of the staff earlier this week. She froze what she was doing to stare at me in a rude, side-headed way and repeatedly asked if I needed help with anything in a highly condescending manner, even though she knew I couldn't hear her, and it was clear I was not looking for assistance. I know this was an unusual interaction as I go in to the store at least once a week and the staff have never once interacted with me before. I believe this staff member saw an opportunity to 'embarrass' or 'call out' someone and took it because they were having a bad day. It isn't the most original thing to say, nor surprising, but I will not be returning. Looking at the other reviews here this looks like a recurring issue at this store and I hope the girl that works here seeks help, and finds greater purpose, meaning and happiness in life beyond what seems to be deep discomfort, unhappiness and mis-targeted anger towards other people.
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