R
Roots
Roots : vin au robinet en rotation, ambiance détendue à Houston.
3.6(5 avis)
bar
$$
Roots : vin au robinet en rotation, ambiance détendue à Houston.
Roots est un bar à vin de Houston situé au 3107 Leeland St, qui propose du vin au robinet en rotation et plusieurs formats de dégustation. L'ambiance est décrite comme détendue et confortable, avec un beau patio et une cuisine satisfaisante. Les clients louent des événements comme le karaoké et un service sympathique, tandis que d'autres signalent un service parfois variable et de la chaleur à l'intérieur. Une expérience diversifiée reflète l'atmosphère accueillante et axée sur les boissons de Roots.
Aucune photo disponible
Profitez d'une sélection de vins servis au robinet, en différentes quantités, offrant variété et fraîcheur.
Savourez de délicieux plats qui s'accordent parfaitement avec nos vins, des petites assiettes aux plats plus copieux.
Détendez-vous dans notre espace extérieur avec des ventilateurs pour une expérience en plein air confortable.
Réservez des événements privés ou en groupe, y compris des soirées karaoké et des rassemblements sociaux, avec des options personnalisables.
Participez à des soirées karaoké animées pour le divertissement et l'engagement communautaire.
I rarely ever leave negative reviews, but this was a really poor experience that I feel management and other patrons should be aware of. The wine, food, and atmosphere were really enjoyable, so it was extremely disappointing when the service was basically non-existent. 1) No one came to our table to take our food order. We had to walk up to the front desk to place our order with the host. 2) A waitress brought us a carafe of water with green slime floating in it. I had to bring it back to her (because she never came back to the table) and showed her. She never brought us any fresh water. 3) I tried to get that same waitresses attention to let her know the wine I selected was empty and she intentionally looked away from me and kept walking, pretending like she didn't see me. 4) I told a different waitress about the wine being out and she said she'd bring me something different but similar. I never received that glass of wine and had to ask for it to be removed from my bill. 5) I didn't even attempt to ask for a to-go box and got it myself from the cart by the kitchen. The automatic 20% gratuity should have been paid to me for waiting on myself.
This correspondence serves as a formal declaration that I will not be patronizing your establishment ever again. My decision is final and based on the profoundly unacceptable managerial conduct and customer service experienced during my most recent event. I am a well-known figure on social media platforms as @chefdeliceous, and I have a significant history with your venue, having successfully hosted two previous large-scale events here. Furthermore, I have dedicated time and promotional efforts, including numerous social media endorsements and videos, to drive external traffic directly to your establishment. The events of November 5 were egregious. After successfully booking an event for 55 invited guests, effectively delivering significant and immediate revenue during a period of otherwise low traffic for your business, my party and I were subjected to unwarranted disrespect. Specifically, my team and I were aggressively targeted and confronted, culminating in an unfounded demand to pay an additional $750.00. This incident, especially after pre-paying for services and tipping employees, demonstrates a complete failure in professional decorum and management oversight. While my event provided a clear profit within the two hours of the reservation, the management's response showcased a critical deficiency in business judgment, prioritizing short-term gain through conflict over the long-term value of a repeat client and influential promoter. As a business owner, scholar, and successful professional, I value mutual respect and clear transactional integrity. I must therefore formally state: I will immediately cease all personal patronage and all social media endorsements of your winery. No future bookings or referrals will ever be directed from the Chef Deliceous platform. I wish you the best in your future endeavors, but I will ensure my network is fully aware of the treatment received.
A very complete event, with delicious food, an excellent atmosphere, and very fun karaoke. I hope they continue to do more of these types of events and offer a top-notch show.
Enjoyed my first visit here. Amazing wines & service. My only complaint is it was hotttt think there are A/C issues maybe…I ended up sitting outside in front of a fan, that was cooler than indoors. But I will be back again. Didn’t try the food but will eat next time.
I’ve been here many times alone, with others & have consistently recommended it. I adore this wine bar. The concept is amazing; rotating wine on tap? In several different pour sizes??! YES please. The vibe is so chill & comfortable. The patio is really nice, service good & the food is good too! * 5stars fr. *
Revendiquez Roots pour mettre à jour les informations, répondre aux avis et accéder aux statistiques.
