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Solace Plumbing, Heating & Air - Memphis
Une expertise approfondie, un confort fiable et un service réactif pour les foyers de Memphis
5(5 avis)
Plombier
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Une expertise approfondie, un confort fiable et un service réactif pour les foyers de Memphis
Solace Plumbing, Heating & Air - Memphis offre des services fiables de plomberie, de CVC et de travaux de construction générale à Memphis. Les avis soulignent des inspections approfondies, des explications claires et un service réactif et professionnel — des préoccupations liées à la qualité de l’air et des installations de CVC jusqu’au remplacement de chauffe-eau et à l’entretien des conduits d’air. Les techniciens sont salués pour leur expertise, leur fiabilité et leur accompagnement axé sur le client.
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Réparations, installations et entretien complets en plomberie, y compris le remplacement du chauffe-eau et la détection de fuites.
Installations professionnelles de systèmes de chauffage et de climatisation, réparations et inspections pour assurer des performances optimales.
Nettoyage en profondeur des conduits d'air pour améliorer la qualité de l'air intérieur et l'efficacité du système.
Évaluation et réparation expertes des conduites de gaz pour prévenir les fuites et assurer la sécurité.
Gestion de projets coordonnée pour l'amélioration de l'habitat et la mise à niveau des systèmes.
Alex was great. He was quick to get to my house to repair our heater. Very knowledgeable and professional. Thanks so much. Solace is a great heat and air company. They take good care of customers.
Josh was an excellent representative of Solace. He was very attentive and explained everything that needed to go in the Air duct cleaning for my 2 systems also taking into account discounts that could be applied to reduce cost. Very great employee they have there.
We had a great experience with Solace, especially Alex. He was extremely thorough with the inspection, clearly explained his findings, and took the time to answer all of our questions. Communication was excellent, and everything was handled in a timely and professional manner. We really appreciated how responsive and detailed Alex was, particularly regarding air quality concerns in our home. Highly recommend!
My experience with Solace in replacing my water heater wasvery good. Jimmy White and Alan Jackson was pleasant. They worked as a team and got the job done efficiently and smoothly. They were very professional. I am glad that I found Solace. They live up to their name, I highly recommend. Thank you Solace for being here
So impressed with this company and its employees! I needed a new HVAC system to replace my 11 year old system. Got 3 bids: your salesperson, Shannon, was the most informed, listened to my needs best, and provided a very competitive quote. Day of installation, no issues at all. My concern came 1 month later when I received my gas bill, it had jumped from $19.00 to over $100.00, without a reasonable cause. I called Solace; they sent out a tech, at no charge, to check system. They could find nothing wrong. I called the gas company, unless I smelled gas, they would charge me to come out to assess. They could not give me what that charge would be. They agreed it was a bit high, but they could see nothing wrong from their end. Next month's bill was even higher. I called Solace again, they agreed to send a tech out again, no charge. The tech, Jose, Acevedo, saved the day for me. He checked all my gas appliances, the HVAC, and he could find no issues. He went out to check the gas line, he smelled gas and located the small leak coming from the pipe. He explained to me the bubbles, the location of the leak, and that I should insist the gas company replace the pipes. I called the gas company, they came out within the hour because I did smell gas. He agreed with Jose's assessment that the pipe was leaking. He offered to "putty" around the leak, but Jose told me to insist, so I did insist they change all the pipes, which he agreed to. I am so thankful for the knowledge, insight, professionalism, and persistence that Jose showed in locating the leak that was causing high gas bills. I would recommend Solace with the highest of praise to anyone.
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