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Vets Now Birmingham
Des soins vétérinaires d’urgence empreints de compassion, lorsque cela compte le plus !
5(5 avis)
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Des soins vétérinaires d’urgence empreints de compassion, lorsque cela compte le plus !
Vets Now Birmingham est une clinique vétérinaire d’urgence exceptionnelle située à Rednal, dédiée à offrir des soins de haute qualité aux animaux de compagnie en situation d’urgence. Avec une note de 5/5 de la part des clients, la clinique est reconnue pour son personnel compatissant et professionnel, qui veille à ce que les animaux et leurs propriétaires se sentent soutenus pendant les périodes difficiles. Qu'il s'agisse d'une situation critique ou de demandes de renseignements de routine, Vets Now Birmingham se distingue par son excellente communication, son empathie et son engagement envers le bien-être des animaux. Consultez leur site Web pour en savoir plus sur leurs services et pour trouver des soins d’urgence lorsque vous en avez le plus besoin.
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Évaluation et diagnostic immédiats pour les problèmes de santé urgents des animaux, disponibles 24h/24 et 7j/7 en dehors des heures habituelles du cabinet vétérinaire.
Traitement médical global pour des affections graves comme l’empoisonnement, les traumatismes ou des maladies soudaines, avec des estimations de coûts transparentes.
Services vétérinaires professionnels les soirs, les week-ends et les jours fériés lorsque la plupart des cliniques sont fermées.
Collaboration fluide avec votre vétérinaire habituel pour garantir un traitement et un suivi constants pour les affections chroniques ou en cours.
Accès rapide aux prescriptions et traitements nécessaires pour stabiliser les animaux et favoriser la récupération à domicile.
Every member of staff was caring professional and attentive and put us completely at ease, even though it was a busy New Years Day and they were the only clinic open to see patients within a 40-minute drive. Our dog has a chronic illness and developed a fever while we were away for the New Year; the continuity of care from our regular vets to the out of hours clinic was totally seamless and he was seen and treated exactly the same as he would have been at home.
I have spoken to three different people in this department regarding my cat who has ingested lilly pollen and i’m in a state of deep stress. I have been told that the cost of helping her survive is prohibitive. The customer service was satisfactory but not particularly impressive. One person, Daniel Rushforth, provided exceptional customer service. When I called back after they had hung up on me he answered immediately and empathised with my situation. He gathered all the necessary information while maintaining professionalism. I was told that for this serious incident, it would cost anywhere from £315 (for the consultation) to £800 for the full treatment which is something I genuinely cannot even afford for myself. I am impressed by his enthusiasm for pets and the way he made me feel during the call. I will now be vigilant for any symptoms and will take her in immediately if anything occurs. I am happy to surrender her to you and care for her as £800 is close to my monthly wage. EDIT 72hrs LATER: she’s doing just fine. No treatment, just a nice cosey bed and food + water. She’s still thriving. This brings me back to the question… (they were going to charge me £800 for something they wasn’t even sure about…) Thank you once again Daniel rushforth, helped me differently❤️🤝
Can’t speak highly enough of the team. Having to rush your family pet out of hours over the christmas period to seek medical support was not on my list but the team were fantastic. Early days but August is back home and recovering ❤️🩹 The communication, commitment, support & professionalism was top class. 🙏 This is the second time we have had to rush a family pet in out of hours through illness so thoroughly recommend the team.
Thoroughly recommend Blaise, my dog ended up needing treatment Christmas Eve and they were extremely helpful. No wait went straight through and home with medication. Put at ease and very grateful to all the staff
Excellent emergency treatment for our dogs, who are thankfully perfectly fine thanks to the professional and reassuring care of the staff
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