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Aviva AutoCare Centre Hamilton - powered by CARSTAR
Des réparations de collision claires et courtoises, avec un délai d'exécution rapide, chez Aviva AutoCare Centre Hamilton - powered by CARSTAR.
4.2(5 avis)
Réparation automobile
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Des réparations de collision claires et courtoises, avec un délai d'exécution rapide, chez Aviva AutoCare Centre Hamilton - powered by CARSTAR.
Aviva AutoCare Centre Hamilton - powered by CARSTAR est un atelier de réparation automobile basé à Hamilton, situé au 69, rue Kelly. Les clients louent une communication claire, la coordination avec les assurances et des réparations efficaces des collisions et des pare-brises, avec des délais d'exécution rapides et une correspondance précise des couleurs. Une minorité d'avis signale des inquiétudes concernant la communication et la qualité des réparations, soulignant la valeur d'un service transparent et rigoureux.
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Had an easy and carefree experience getting my windshield repaired. Elyas was absolutely great to deal with. From the moment I walked in, he took care of everything and made the whole windshield replacement process easy and stress-free. He handled all the hard work, dealing with insurance, explained what was happening, and kept things moving fast without cutting corners. The service was quick, professional, and honestly better than I expected. Really appreciate how smooth Elyas made the entire experience — highly recommend asking for him.
Had an amazing experience working with Jared! His customer service was exceptional — he kept me updated at every stage of the repair process and was always clear and proactive. I was originally told my car would take about a week to repair, but thanks to their efficiency it was done in just 2 days. Super impressed with the communication and the quick turnaround. Highly recommend Jared!
I had my car repaired through my insurance. Jade helped me, he is such a friendly, professional, courteous person, as well as the receptionist ( Im sorry, I forgot her name, but she was wonderful) I asked about a window tint and Jade immediately contacted someone and I had a quote within minutes! My rear passenger door was replaced and the scratches on the front door and rear panel were repaired beautifully, perfect colour match! My car looked like brand new and was ready a week early. The window tint was perfect too! It was the most stress free experience, I dropped off my car, someone from Enterprise picked me up from Aviva AutoCare and took me over to get my courtesy car, once my car was ready, I just dropped off the courtesy car at Aviva AutoCare and was on my way. Thank you Jade and Team for such an awesome experience!
I had an excellent experience at Carstar for my collision repair. My car was repaired quickly and without any hassle, which was a huge relief. Jared stood out for his outstanding communication skills, keeping me informed throughout the entire process. He made the whole ordeal much more pleasant than I anticipated. I highly recommend Carstar for anyone in need of collision repair! Thank you! 😊
Extremely Disappointed – Negligent Repairs and Poor Communication. I had my vehicle repaired at Car Star through my insurance after a collision. While they did return my car, major issues were left unresolved. The horn and one of the headlights were not working when I got it back. While those were eventually fixed, my vehicle was still shaking due to a damaged engine mount, which Car Star dismissed as "wear and tear." Worse, when I got my car back the second time, it wouldn’t even start. It turns out the battery had been completely drained—likely from a light being left on while in their care. Not only did they not fix this, they never even informed me about it. I had to get my dealer and another mechanic involved, both of whom confirmed the engine mount leak was due to the collision, and the battery failure was either from the accident or from Car Star’s neglect. The lack of transparency, accountability, and quality control is unacceptable. I expected better from a company trusted by insurance providers. I strongly recommend getting a second opinion before trusting your vehicle to Car Star.
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Réparations de carrosserie expertes après des accidents, incluant le redressement du châssis, le remplacement des panneaux et l'homogénéité de la teinte pour restaurer votre véhicule.
Des services rapides et professionnels de réparation et de remplacement de pare-brise, gérés en coordination avec l'assurance pour une expérience sans souci.
Des services personnalisés de teinte des vitres pour améliorer l'intimité, réduire l'éblouissement et protéger l'intérieur de votre voiture contre les dommages UV.
Un accompagnement complet dans la gestion des réclamations d'assurance, y compris la documentation, l'obtention des approbations et la communication pour faciliter le processus de réparation.
Aide à l'organisation d'une voiture de courtoisie auprès de partenaires tels qu'Enterprise pour vous permettre de rester mobile pendant les réparations.
Des services supplémentaires tels que vérification de la batterie, réparations des éclairages et évaluation des supports de moteur pour assurer la sécurité et la fonctionnalité complètes du véhicule.
