BJ
Bob Jane T-Marts Melbourne
Bob Jane T-Marts Melbourne : Entretien des pneus rapide et convivial avec des conseils d'experts.
4.8(5 avis)
Réparation automobile
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Bob Jane T-Marts Melbourne : Entretien des pneus rapide et convivial avec des conseils d'experts.
Bob Jane T-Marts Melbourne, situé au 697 Elizabeth St, propose la vente de pneus, des pièces automobiles et des services de réparation automobile à Melbourne. Les clients font l'éloge du personnel professionnel et courtois qui explique les options et aide à choisir des pneus adaptés à une voiture et à son style de conduite. Le montage des pneus peut être effectué rapidement (environ 30 minutes). Le magasin dispose d'un espace d'attente spacieux et climatisé avec eau gratuite et café en libre-service, ainsi qu'un service attentionné, incluant l'organisation d'expéditions express de pneus lorsque nécessaire.
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Grand choix de pneus pour tous les types de véhicules, avec des services de montage et d'alignement professionnels.
Large éventail de pièces et d'accessoires automobiles pour répondre à vos besoins d'entretien de votre véhicule.
Services de réparation experts comprenant des vérifications des freins, l'équilibrage des roues et l'entretien général du véhicule.
Réaction rapide en cas d'urgence pneus, y compris l'approvisionnement et le montage de pneus en provenance d'autres États si nécessaire.
Équipements de confort pour les clients.
On the day I visited Epping branch the staff had changed, however the techs who worked on my car were quite patient with me as I am very fussy. A great job done very happy, thanks to all the staff who assisted me. I’ve always found the team at Epping branch to be friendly and helpful.
The wait area is very spacious and has a drinks station containing free bottle water and DIY coffee. Fully air conditioned room which was great on this 30 degree day. Fitted one new tyre and took just over 30 mins which was super quick. People here are very professional, polite and friendly to say hi. My one only complaint is there phone system; if you get through it’s great, otherwise you are redirected to their head office and the wait time gets out of hand only to be told that they cannot help you and they just hang up. This needs to be sorted.
I had an excellent experience at Bob Jane thanks to Jacob. His customer service was absolutely exceptional. He took the time to understand my tyre needs, explained all the options clearly, and made sure I chose the best tyres for my car and driving style. Jacob is incredibly professional, polite, and genuinely helpful. He went above and beyond throughout the whole process, and his knowledge made everything so much easier. He’s truly an asset to the team, and I couldn’t be happier with the service I received. Highly recommend visiting Bob Jane and asking for Jacob if you want outstanding service!
Excellent service! I was stranded in the city after discovering that not only did my vehicle not have a spare, that the closest tyre that would fit my vehicle was in Brisbane. Before their actual opening time of 8am they had already spoken to me, located a tyre interstate and organised for it to be express shipped and then they had it fitted and ready to go all before lunch!
10/10 Jason and the staff we're absolutely fantastic!.... Very accommodating to my short notice concern and was able to check my tire so I felt safe. Will definitely be going back! They have great facilities as well. A toilet for customers and coffee and water while you wait.
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