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Caliber Collision
Réparation experte après collision avec une coordination fluide des assurances et un service client d’exception.
4.8(5 avis)
Réparation automobile
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Réparation experte après collision avec une coordination fluide des assurances et un service client d’exception.
Caliber Collision à Virginia Beach propose des services professionnels de carrosserie et de réparation après collision, spécialisés dans la gestion des réclamations d'assurance et les restaurations de haute qualité. L'équipe, dont des membres remarquables tels que Nate Barber et Evie Dunn, offre une communication transparente, un soutien empathique et des réparations efficaces, garantissant que les véhicules soient rendus à leur état pré-accident. Avec un souci de la satisfaction client et des processus intégrés avec des assureurs comme USAA, ils offrent un service fiable et rapide pour toutes les marques et tous les modèles.
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Réparations complètes de carrosserie pour les accidents, y compris le redressage du châssis, la réparation des bosses et le remplacement des panneaux.
Gestion transparente des réclamations d'assurance auprès d'assureurs tels que USAA, y compris la communication et la documentation.
Aide à l'organisation de locations de voitures par l'intermédiaire de partenaires tels que Enterprise pendant les périodes de réparation.
Peinture et finitions professionnelles pour reproduire les couleurs et textures d'origine du véhicule.
Des représentants dédiés fournissant des mises à jour et des conseils tout au long du processus de réparation.
Definitely recommend. USAA was the insurance company handling my accident claim and used Caliber as one of their preferred collision repair shops. Communications from and between Caliber, USAA and Enterprise was integrated and they were all very proactive and knew near real time what each other were doing. My experience was smooth and exactly as I wanted it to be, simple and not time consuming. The work Caliber performed looked good.
My experience with Caliber Collision was overall positive. I was rear-ended on vacation in a brand new Lexus NX hybrid. This Calliber Team went out of their way on a Sunday to help me coordinate shipping my car post-repairs from Virginia to Pennsylvania. Evie Dunn did a fantastic job communicating the repairs and walking me through the process. The repairs ended up being around $24k and taking around 3 months. My only complaint is that the repairs took about a month longer than initially estimated, which caused me to keep extending my rental car. I believe the delay was due to unexpected repairs and issues outsourcing places to do work. Overall, I'm glad they took the time they needed, as I can't tell that the car was in an accident.
Amazing job. Customer service and communication was above and beyond my expectations. Would highly recommend Nate Barber and his team anytime you need repairs.
We used Caliber Collision to repair our Tahoe after a traffic accident. The staff were very customer friendly and compassionate to my needs. Repairs were made in minimal time and my representative even came in on a Satuday (when they're usually closed) to let me pick up my truck. I would 💯 recommend Caliber Collision!
No words can be put into how thankful I am for Evie Dunn, this was my first time ever having to get a car repaired and she was amazing through the entire process and she took care of my car as if it were her own, I truly appreciate her and for being honest with me on everything! She’s very personable as well.
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