CF
Clean Freak Car Wash
Redynamisez votre véhicule grâce à un équipement de pointe et à une expérience nouvelle et améliorée.
1.8(5 avis)
Lavage auto
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Redynamisez votre véhicule grâce à un équipement de pointe et à une expérience nouvelle et améliorée.
Clean Freak Car Wash propose des services de lavage automatique à Phoenix, avec un tunnel récemment rénové et équipé d'un matériel tout neuf pour une performance de nettoyage améliorée. L'établissement comprend un système d'aspiration amélioré et divers forfaits de lavage adaptés à différents besoins des véhicules. Tout en se concentrant sur une propreté irréprochable, l'entreprise vise à améliorer le service client et à prendre en compte les retours de manière constructive.
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Lavage extérieur avec savon et rinçage pour enlever rapidement la saleté et les taches.
Comprend cire, brillant pour les pneus et lavage du dessous du véhicule pour une protection et une brillance accrues.
Nettoyage intérieur avec des aspirateurs puissants pour éliminer la poussière et les débris des sols et des sièges.
Nettoyage complet avec essuyage intérieur, nettoyage des vitres et élimination des odeurs.
Abonnements de lavage récurrents pour un accès illimité et des réductions sur les services.
CAR DAMAGE!! I brought my brand new vehicle through this car wash an specifically asked 2x for the brushes to be turned off. The brushes were not turned off and it resulted in my vehicle being scratched. I had never brought my vehicle into an automatic car wash until that day. As soon as I exited the car wash, I observed swirl scratches over the entirety of my vehicle. When I returned to have the issue resolved, I had to speak to Brandon. Simply put, this individual lacks professionalism. As you can clearly see in other reviews and photographs of him that have been posted. This “manager” argued with me for 20 minutes about how their equipment did not damage my vehicle, and that I did it myself or the dealer did it. Brandon then proceeded to say that it was scratched because I got the “basic” wash. Do yourself a favor and don’t give clean freak your business. I was told to fill out an incident report and I would get a callback from a “district manager” in 48 hours. 1 week later and still no contact. I should not have to search for ways to get someone to follow up with me. Circle K/Clean Freak Car Washes are absurd. Report to the Better Business Bureau as soon as you all can.
Taking care of a billing issue is impossible. My recurring charge didn’t go through because of an address change issue. I logged into my account to fix and pay. Whatever happened I was only charged $10 which I knew was wrong. I didn’t have a choice to pay another amount. Instead of reactivating my acct, a sub acct was made. No problem these things happen. The problem is the enormous effort I put in to simply get a $10 refund. This is what I did to try to get this resolved; 1. Called and left two voice mails a week apart. No response. 2. I attempyt to contact them thru their website but whichever response you choose (none were my issue) just gives a list of responses and does not let you send a message. 3. I emailed the address shown on their FB page twice. No response. 4. I put a critical comment on their FB. Someone respoinded promising to get my issue resolved. Nothing happened. 5. I visited the location thinking their system is designed to have these things handled at location. Nope, the guy said he will give his manager my #’s and tell him I want refund. Nothing happened, Finally I disputed the charge with credit card and will not renew. What a waste of my time. EDIT: Their response shows they are oblivious to the facts stated AND they offered no actual help. They told me to use the email address provided. Only problem is that is the same email address I've used twice (plus the calls and in persons). Yet they tell me to send a 3rd email, lol.
I had the worst experience I have ever had at a car wash at this location. Not only did I receive some damage to my new vehicle as it was going through the wash cycle but when I try to speak calmly to the so-called general manager Brandon, he used nothing but foul language when he spoke my daughter and me. Then, when I asked him to give me information on the person who is higher above him, he refused to give it to me and told me he's the general manager and that all complaints go through him. To top it off the so-called incident report I was told to fill out,🤔 not one person has contacted me. 😡 And to make it even worse when you Google who to get a hold of in the corporate office is send you to all the different locations here in Arizona and when you call them the voicemails are all full. Worse off if I do get a response to this review. It's sad to say that I had to do it this way. To get a response to possibly fix the situation.
This clean freak is not adequate. I've tried numerous times believing maybe the last time was an stand out. And I was wrong. My car never gets cleaned. When I get out of there, and look at my car, and I see complete dry spots and dry dirt spots all over my car still. Believe I'm done trying, going to find a new car wash place to go. Best luck to anyone else that will join or are there still.
This place just recently Renovated the entire tunnel! A+++++ Brand New Equipment!!! Very good wash now! Everything is working and Brand new!!!!!! Brand New vacuum system!!!!The vacuums actually work now.. really really good!!!! And the Wash is great! They did a ton of upgrades!
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