C-
Crouch - Fraser Hart
Crouch - Fraser Hart : Montres de luxe et bijoux fins, avec un service attentif à Cardiff.
2.6(5 avis)
Jewelry Store
$$$
Crouch - Fraser Hart : Montres de luxe et bijoux fins, avec un service attentif à Cardiff.
Situé au 30 Grand Arcade, St Davids Centre, Cardiff CF10 2ER, Crouch - Fraser Hart propose une large gamme de bijoux et de montres haut de gamme. Les clients louent le personnel chaleureux, la possibilité d'essayer les pièces exposées et de commander des pièces recherchées telles que Rolex, Breitling et TAG. Certaines critiques signalent des retards de service et des problèmes de communication, soulignant l'importance d'un service clientèle attentif.
Aucune photo disponible
Conseils d'expert et vente de montres haut de gamme de marques comme Rolex, Breitling et TAG Heuer, avec des options de commande pour les modèles indisponibles.
Collection soigneusement sélectionnée de bagues de fiançailles, de bijoux en diamant et de pièces en platine pour des occasions spéciales.
Réparation et entretien professionnels des montres, y compris le remplacement de pièces et les évaluations (note : les délais peuvent varier).
Services de réparation pour les articles de bijoux, tels que le redimensionnement de bagues et le sertissage des pierres, avec les coûts associés.
Assistance personnalisée en face à face pour essayer des montres, vérifier l'authenticité et trouver la pièce idéale pour correspondre à votre style.
While Randomly walking past I saw my dream watch in the window. I was surprised as they’re quite rare in the UK & I haven’t seen shops selling it. Wendy was great & helped me confirm it’s the right watch via its code & also showing me similar models that are often confused with it. I left the store a very happy man. Thank you for such a beautiful timepiece
Very poor service from this company. They sent my Rado watch away on the 1st of December, avoided answering my emails and eventually took my call and was told that it was back in store. ..on the 21st of March. Frustration for the lack of communication and that the watch wasn't repaired or serviced as I had requested, we paid a deposit which they wouldn't refund, even though nothing was done with my watch. They claimed it was for postage and insurance purposes. None of which was explained in the original meeting. I would not recommend using these jewelers when there are plenty of other options so nearby.
I bought a bell and ross watching back in February, it had to go in for repair in June. I have still not had the watch back 6 months later. The service I have received is terrible. I chased the watch up in October I was then told that they had a valuation for the repair and I had to accept it before they did work on the watch. I'd I hadn't rang to check them they would of had the watch for years!! I then rang in end of November and was told by a member of staff that my watch would be ready second week of December. Rang Monday 16th December was told they are still waiting on parts for the watch and they would call me back the same day, nothing back. Called today 17th December women was very rude on the phone as if she didn't want to speak to me and as if It was my fault. Iv had better service in argos on a £50 watch. Soon as they take your money then the service is shocking, I will never again buy anything from here again. Take your buisness else where. My watch apparently will be ready by January time, but I'll probably have to chase them myself because they will not contact me. Pathetic service.
I bought a platinum diamond engagement ring in 2022 from Crouch jewellery in St David’s. I paid £2250 for the ring. A year later the diamond fell out. Luckily we found it and took it back. It was repaired but at a cost of £350. Again a year later, it’s fallen out again. I’ll be taking the ring back today and update the outcome. Should a platinum ring be doing this? I think not. So my experience so far isn’t great.
Large choix de bijoux et de montres haut de gamme telles que Rolex, Breitling et TAG. Le personnel est vraiment gentil et accommodant. Ils vous permettront d'essayer n'importe quelle montre qu'ils ont en exposition. S'il y a une montre que vous voulez et qu'ils n'en ont pas, ils la commanderont pour vous. J'ai acheté ma Rolex Cosmograph Daytona ici. Ça en vaut vraiment la peine.
Revendiquez Crouch - Fraser Hart pour mettre à jour les informations, répondre aux avis et accéder aux statistiques.
