EP
EcoGuard Pest Management
Solutions professionnelles de lutte antiparasitaire avec un service réactif à Santa Clara.
3.4(5 avis)
Home Services
$$
Fondée en 1981
Solutions professionnelles de lutte antiparasitaire avec un service réactif à Santa Clara.
EcoGuard Pest Management propose des services de lutte antiparasitaire à Santa Clara, Californie, en mettant l'accent sur les inspections de propriétés, les plans d'entretien et un support client réactif. Les avis mettent en avant des techniciens compétents et sympathiques tels que Devon, Vance et Jordan, qui réalisent des inspections et des traitements approfondis. L'entreprise propose des plans d'entretien continus et vise à traiter efficacement les problèmes de nuisibles. Certains retours signalent une variabilité dans la performance et la communication des techniciens, mais les expériences positives soulignent le professionnalisme et un service utile.
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Évaluation complète de votre propriété pour identifier les problèmes de nuisibles et recommander des solutions sur mesure.
Traitements sûrs et efficaces utilisant des méthodes respectueuses de l'environnement pour éliminer les nuisibles sans produits chimiques agressifs.
Visites de service régulières pour prévenir les futures infestations, avec des horaires flexibles et des résultats garantis.
Services spécialisés de piégeage et d'élimination des rongeurs, y compris l'inspection et le remplacement des pièges.
Assistance professionnelle par téléphone ou par e-mail pour la planification, les demandes et les visites de suivi.
Communication is horrible, treatment doesn’t work and want you get a contract with them for a year in order to guarantee their work. Conveniently the technician is no longer an employee but the job was never done correctly and he ran out, our 30 day re-treatment timeframe due to lack of communication. I hope you have a better experience than we did. But I would never do business with this company a waste of $300 dollars
Just had Devon here for the initial appointment to go over our concerns and needs at our property. He was really friendly, knowledgeable and helpful. We are now set up for continuing maintenance and it’s very reassuring to know that we can call any time for additional visits - thank you
Jordan was very nice, easy to communicate with. Listened to my concerns. I appreciate that quite a lot. He sprayed all around the outside, after inspecting inside and garage for rat traps ... changing out any necassary. I would approve his return to my home.
I signed up for their service and on the day of, the person showed up and I assumed he started the work. He actually just left without even telling me before doing any work. When I contacted the office, they didn’t seem surprised and were going to send the same technician. I’m frankly surprised by the positive reviews which mention reliability.
It all depends on what tech you get! Some are very LAZY and do not do all they’re supposed to do. However, Vance was exceedingly professional, polite, friendly, courteous, helpful, and did more thorough work than any other tech (including 2 or 3 others from EcoGuard) that I’ve had out to my home. He is a total gem! I’ve extended my service solely because of him! I wish all the other techs were equally competent and wonderful. Thank you for being such a rockstar, Vance. I have had great experiences with their customer service. They too are very professional, helpful and courteous. This says a lot these days. My beef is that all previous techs did not perform all contracted services, one was very lazy and was only here for literally less than ten minutes. Also, it’s not always easy to lock down arrival time and get sufficient notice and heads up. Direct communication with tech during arrival window would be most helpful.
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