Elite Auto Solution

J

Jared Stollvia Google

il y a 2 mois

Had three things go out at the same time. I had these guys do some of the work and did most of it on my own. When I couldn't diagnose the last vibration one of the guys went on a test drive with me and was spot on with his diagnosis. Great knowledge, great workers, great warranties.

N

Nicolevia Google

il y a 4 mois

Very frustrating and disappointing experience. I brought my vehicle in for a check engine light after having the code read at another auto shop just an hour earlier. Despite already having the code, I was still charged an additional $155 for diagnostics, followed by nearly $400 more in recommended repairs. I clearly communicated that I had already spent a significant amount on my vehicle elsewhere and was hoping this visit would finally resolve the issue. Less than two weeks later, the check engine light returned while I was out of town for Thanksgiving. The day after Thanksgiving, I had the engine rechecked and received a diagnostic code related to the same issue. This was extremely stressful, especially after spending so much money and during the holidays with my family. When I called on Monday after they reopened, I explained that the check engine light was back on and shared the similar diagnostic code I had just received. I was told that since my initial repair is under warranty, they would look at the vehicle and ensure everything was fixed properly. However, a few hours later I was contacted with a new quote for an additional $500 and was told I was being done a “service” by not being charged again for diagnostics, even though I arrived with the code already provided. Overall, the issue was not resolved despite significant cost, and I was left feeling that customer concerns came secondary to additional charges. NOTE: When I picked up my vehicle after the initial repair, I noticed the idle was still fluctuating and brought it to their attention. I was told to “just drive it and see what happens,” rather than having the concern properly addressed. I would advise others to PROCEED WITH CAUTION when seeking service here

E

Emily Bushlackvia Google

il y a 4 mois

I saw the great reviews of this place and it was close to my house so I brought my car here for a diagnosis. They did a great job and did not try to charge me one bit! They also gave me an oil change which was very reasonably priced.

A

A Werm (AWERM)via Google

il y a 7 mois

Elite Auto Solutions did an outstanding job repairing my A/C compressor and replacing my spark plugs. The service was quick, professional, and the communication was excellent from start to finish. The front desk staff was welcoming and professional.

T

Travis Smithvia Google

il y a 7 mois

Amazing customer service! Multiple members of the team personally inquired about the issue I was facing - a defective part was installed on my first visit, I noticed an awful noise and recorded a video while the screeching took place. The staff immediately identified the cause, and replaced the part free of charge.. my car is now driving as if there was never an issue, whatsoever. Great staff, great work, and they even price match! 100% I will 100% be a repeat customer and definitely recommend Elite if you are in need of a great crew to work on your vehicle!!