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Emerald Plumbing Co.
Des solutions de plomberie fiables et un service d'excellence, disponibles 24h/24 et 7j/7 pour vos urgences.
5(5 avis)
Plombier
$$$
Des solutions de plomberie fiables et un service d'excellence, disponibles 24h/24 et 7j/7 pour vos urgences.
Emerald Plumbing Co. est un prestataire de services de plomberie de confiance à Alexandria, connu pour son équipe professionnelle et réactive. Les avis des clients soulignent constamment un service ponctuel, une communication claire et un nettoyage approfondi. L'entreprise gère une variété de problèmes de plomberie, allant des tuyaux gelés et des obstructions à l'entretien de la fosse septique et aux réparations de chauffe-eau. Des membres du personnel tels que Devin, Azure, Rod, John, Sam et Jared reçoivent fréquemment des éloges pour leur expertise et leur approche centrée sur le client, avec des services disponibles même les week-ends.
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This is a long review because I must fully tell you how amazing this company is!! WOW!!! I can’t say enough about the EXCEPTIONAL service I received from Emerald Plumbing company. It started from the moment they answered the phone. Devin, oh gosh, Devin was so pleasant, professional and compassionate!! She even listened to my ranted frustration with my home warranty company. She never rushed me into making an appointment, never gave me a “sales pitch” and was so honest and upfront about the pricing. I called them on a SUNDAY at 8:53am and was given a same day appointment from 10:00am - 12:00pm, again, on a SUNDAY. The plumber, Azure, was absolutely AMAZING!!! He arrived at my front door…..get this….at 11:00AM……again, on a Sunday!!! From the moment I opened the door, he greeted me, gave me his name and was truly ready to get my plumbing issues resolved!!! He did such a thorough analysis and gave me a full understanding of what the issue was and what he needed to do to fix it. I had a main line blockage because somebody put a large amount of wipes in the toilet. He talked to me the entire time, but never lost focus on what he was doing, gave me step by step instructions of what he was doing and even showed me a thing or two about plumbing. Once the blockage was clear, he didn’t do like other plumbers I’ve had and abruptly leave, he spent another 45+ minutes making sure the job was truly completed to include cleaning up. When I say my bathroom looked like there was never any heavy machinery and tools in there…WOW. Every company needs a Devin and Azure, but since they don’t, Emerald Plumbing Co. will be my FOREVER company for any and all plumbing needs!!! Oh, and guess what…..I wasn’t charged a penny over the quoted price for this phenomenal service!!!!
John was so easy to work with, very professional and answered basic plumbing questions during small talk. He came prepared for our shower fixture and valve replacement and assisted with clean up and made the whole process smooth! Thank you, John would recommend again. Forgot to mention Christyna in my original review.. she made scheduling a breeze. Very easy and responsive!
Overall I had a fantastic experience with Emerald Plumbing Co. The two plumber that came out to address the issue were polite and had a big interest in helping us unfreeze the pipes. The office staff was also great and communicated well, especially Devin. Me and the tenants loved Rod's working style. He was genuinely interested in helping us fix this issue. He came out twice. Now I will say that the price was a little higher than I thought it should be around $1,500 for a frozen pipe, but they had great service so I will keep them in mind for future jobs.
(Hot Water Heater issue) week before Christmas Absolutely outstanding service! The technicians Sam & Jared were professional, punctual, and extremely knowledgeable. They quickly diagnosed the issue, explained everything clearly, and fixed the problem efficiently with no mess left behind. Pricing was good and transparent, and the quality of work exceeded my expectations. I highly recommend them to anyone needing reliable, high-quality plumbing work. Will definitely call again!
This was our first time using the Emerald Plumbing Co. We had our septic tank flushed and 2 risers installed. They did a fantastic job! They were on time and the cleaned up after the job was done. The cost was a little higher than we thought, but it was worth it.
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Services d'urgence 24/7 pour les problèmes urgents tels que des canalisations gelées, des fuites et des obstructions, avec des rendez-vous le jour même disponibles, y compris le week-end.
Services complets de tuyauterie comprenant le dégivrage des conduites, les réparations et les nouvelles installations, effectués avec précision et avec un minimum de perturbation pour votre propriété.
Rinçage professionnel de la fosse septique et installation de regards, garantissant une gestion appropriée des déchets et la longévité du système, avec un nettoyage minutieux.
Diagnostic et réparation professionnels des problèmes de chauffe-eau, y compris des remplacements efficaces et une tarification transparente pour des solutions d'eau chaude fiables.
Installation et remplacement de robinets de douche, de vannes et d'autres composants de plomberie, avec des conseils professionnels et une exécution sans accroc.
Techniques avancées pour déboucher les blocages de la conduite principale causés par des lingettes ou des débris, rétablissant un écoulement normal et prévenant les problèmes futurs.
