JL
Jiffy Lube
Des soins rapides et pratiques pour votre véhicule, avec le sourire.
2.2(5 avis)
Réparation automobile
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Des soins rapides et pratiques pour votre véhicule, avec le sourire.
Jiffy Lube à San José propose des vidanges rapides et des services d'entretien essentiels pour que votre voiture fonctionne sans accroc. Connu pour son organisation efficace, les clients apprécient l'efficacité du service. Cependant, les expériences peuvent varier; certains retours évoquent des problèmes liés au service client et à l’assurance qualité. L'équipe de Jiffy Lube s'efforce d'offrir des réductions avantageuses, notamment pour les anciens combattants, et un service rapide, bien que la cohérence demeure un axe d'amélioration. Consultez leur site Web pour plus d'informations et pour planifier votre prochain service.
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Changement d'huile rapide et professionnel utilisant des lubrifiants de qualité pour assurer le bon fonctionnement de votre moteur.
Inspection complète et réapprovisionnement des fluides essentiels du véhicule tels que le liquide de refroidissement, le liquide de frein et le liquide de transmission.
Remplacement des filtres à air, d'habitacle et à huile pour améliorer les performances du véhicule et la qualité de l'air.
Rotation des pneus, vérification de la pression et entretien de base pour assurer la sécurité et la longévité.
Tests diagnostiques et remplacement des batteries de voiture pour prévenir les pannes inattendues.
I was contacted by Jiffy Lube International to rectify an issue I had with the Veterans day 50% off special. There was confusion over the participation with this site being apart of that promotion. They do offer a 15% percent everyday discount for Veterans with proof of service. When you receive the work estimate make sure any discount is added before they start work. At this time I will accept the gracious offer from Jiffy Lube International. Actual work was quickly and I seemed to have developed an oil leak.
It was organized and quick. Would be efficient if the appointment is allowed. Had to wait aroubd 30-40 minutes. Just one concern is seeing all the teenagers working on my vehicle. Hope they are trained good and take the job seriously.
Just finished an oil change and have brought several vehicles in this place. They showed me my cabin filter and told them I will not change it. Driving about 2 blocks away and my glove compartment falls off. At least put it back just the way you found it. Yes, I did not want the service but you don't have to be like this to a long time customer. Look at my history of how many vehicles I have brought here. Sorry you just lost one.
I wish there was an option of negative stars. Please avoid this place. I recently had an oil change and within a mile my transmission went crazy. I was in the middle of the freeway and then I noticed that these cheaters hadn't changed the oil at all. Upon complaining the district manager and the team was rude and wasn't listening at all. It all costed me $500 more from my pocket as they weren't ready ti refund.
It was my first time at this location and I had a very bad experience. I had a couple of services done over the weekend and other staff members (Gerald) were friendly and helpful, but the manager Eric was unprofessional, dismissive, and even disrespectful which is unacceptable for someone in his position. After I paid, he couldn’t be bothered to answer a couple of questions and even low key mocked me. He did this in front of his staff, which is worse. Good customer service is harder to find these days and managers should lead by example. As someone in management I know how detrimental this can be for a business. Do better, Eric.
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