OS
One Stop Auto Care
Entretien automobile honnête avec un service clair et personnalisé.
4.2(5 avis)
Réparation automobile
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Entretien automobile honnête avec un service clair et personnalisé.
One Stop Auto Care à Eagle Rock, Los Angeles, est un garage familial spécialisé dans les réparations automobiles, reconnu pour son service honnête et sa communication claire. Les clients louent des techniciens compétents, des devis détaillés accompagnés de photos et une approche sans vente forcée. Ils coordonnent les réparations sous garantie et proposent un trajet de retour à domicile pendant que les véhicules sont pris en charge, avec un agrément par la ville d'Eagle Rock.
Aucune photo disponible
Diagnostics et réparations professionnels pour tous les types et modèles de véhicules, des travaux sur le moteur aux services de freinage.
Entretien régulier comprenant les vidanges d'huile, les révisions et les vérifications de la batterie pour assurer le bon fonctionnement de votre véhicule.
Des trajets gratuits vers votre domicile ou votre lieu de travail pendant que votre véhicule est en réparation, pour plus de commodité.
Aide pour naviguer et faire effectuer les réparations couvertes par la garantie constructeur ou par une garantie prolongée.
Des devis détaillés avec des photos et des explications claires, sans frais cachés ni ventes additionnelles inutiles.
Pièces automobiles de qualité disponibles à l'achat, approvisionnées rapidement pour accélérer les réparations.
Took my grandma's car to these guys and Ariel took such good care of us there. Kept us informed of the process and absolutely ZERO upsell tactics. He went above and beyond and got us set up at the dealt for a few repairs that were covered by warranty which no mechanic shop has ever done in my experience. The mechanics are very skilled and the customer service is top tier! I have and will continue to recommend 1Stop to everyone I know!!
One Stop is our families go to repair shop. Their service is unmatched. When we bring our cars for repair they drive us home so we can wait in comfort and still have a productive day. They get the diagnosis right everytime and always get us back on the road quickly. Very happy with their service! Thanks guys!
One Stop Auto Care in Eagle Rock is truly a rare find. Their customer service and honesty are something you don’t see often anymore. They treated us with so much respect, explained everything clearly, and even found the parts we needed in just one day. They fixed everything perfectly and without trying to upsell anything unnecessary. My fiance and I will definitely be coming back. Highly recommended!
Great customer service, very amicable people and you receive a very detailed estimate with photos. Worst experience of my life! Estimate was for more than my car is worth; over $10,000! Worst part is that I felt unsafe driving my car for over a week; neglected family day because I thought my car was unfit to drive. Estimate read $600+ for a battery change; battery is only a year old! Also, $800+ for tune up! I went to dealership and spent $900 to get my car completely serviced. Half of the repairs they enumerated in the estimate were not even an issue. I have never been more disappointed by any other business practice. Completely shameful! The stress and anxiety I felt was unnecessary. Would never recommend.
This review is long overdue! I want to take a moment to show my appreciation to the amazing staff at One Stop Auto Care. They’re a family-owned shop, proudly accredited by the City of Eagle Rock for their many years of dedicated service to the community. I’ve had the privilege of knowing them for a couple of years now, and they’ve been nothing short of incredible. Gio, Gerry, Ariel, and Anthony have all gone above and beyond for me, my family, and my friends. They’re truly the best — they quickly became like an extended part of my family! They always make sure you’re well taken care of and have complete peace of mind while your car is being worked on. Their professionalism, honesty, and attention to detail stand out. They take the time to explain any concerns and walk you through the repair process so you feel informed every step of the way. Their workmanship is top-notch, and the level of care they provide is unmatched. I’ve built great friendships with each of them, and I can confidently say I highly recommend One Stop Auto Care to anyone looking for trustworthy, reliable, and friendly service!
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